With the day-to-day, hour-to-hour, tweet-to-tweet messaging, far from clear and concise, that we are all being bombarded with regarding COVID-19, …
Remote Work: Resources for Alameda County Employees
Now more than ever, it is important to have the tools and knowledge to successfully work from home. Below are …
LATTE for Customer Service
The LATTE method, originally implemented and popularized at Starbucks, is a tool used for handling customer complaints and works across …
Volunteer Trainer Academy 2020
Please, join us as a candidate for the Training & Education Center’s 2020 Train-the-Trainer’s Academy! This program is for Alameda …
Get a Grant!
A grant gives you an opportunity to tell the story of your human services programs and initiatives to new audiences. …
Microsoft Teams Webinars
Attend a Webinar on Microsoft Teams! Working with Teams just got easier. Attend a Webinar to learn how to get …
Dissuade Distraction
“Consider this analogy: imagine your task is to ride a bicycle for 10 miles. You begin to pedal and just …
Reading Resolutions from 2019
A year ago, I made a resolution to read a book a month in 2019, choosing from books I already …
Better Focus at Work
Having a hard time focusing at work? This article reveals 5 practical techniques to help you keep your focus: If …
Following your Purpose
Have you ever been told to “follow your passion?” It’s pretty common advice but, unfortunately, not great advice. New research …