Alameda County Training & Education Center

The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations

Exercising Influence: A Guide for Making Things Happen at Work, at Home and in Your Community

Getting to Yes: Negotiating Agreement Without Giving In

The Power of Outsider Thinking

Government Ethics, Promoting Respect in the Workplace for Managers, EEO and Lawful Hiring, A Manager’s Guide to Discipline and Documentation, Recognizing and Addressing Micro-behaviors in the Workplace, Understanding Unconscious Bias, Workplace Diversity, Equity, and Inclusion in Action

Being an Effective Team Member, Unleashing Personal and Team Creativity, Establishing Team Goals and Responsibilities, Leading a Cross-functional Team, Elements of a Cohesive Team, Leading Teams: Building Trust and Commitment, Leading Teams: Developing the Team and its Culture

Using Communication Strategies to Bridge Cultural Divides, Your Role in Workplace Diversity, Maintaining a Cohesive Multigenerational Workforce, Diversity on the Job: Diversity and You, Bridging the Diversity Gap

Resolving Workplace Conflict, Personal Conflict Styles, Leading Teams: Dealing with Conflict, Conflict: Avoid, Confront, or Delay, Confronting Workplace Conflict, Difficult People: Strategies to Keep Everyone Working Together, Managing Conflict in Project Teams

Business Coaching: Using Different Coaching Styles, Driving Change with Coaching, Coaching Techniques That Inspire Coachees to Action, Measuring and Sustaining a Coachee’s Performance

All new supervisors (promoted from within and new to the County) have access to a hybrid self-paced on-boarding program (part on-line with a monthly virtual meeting) that provides transition support during the first 90 days in a supervisory role. A downloadable action planner helps guide early managerial and strategic activities and provides resources that help clarify our unique County and Civil Service culture.

Shorter but more in-depth programs supplement the Supervisor Development Program on key topic areas such as emotional intelligence, employee engagement, influence strategy, negotiation and giving and accepting feedback. These courses are offered virtually throughout the year.

Registration Coming Soon

Ready to lead? In this program we will help you explore your interest in leadership best practices and improve your ability to work with and through others to create positive organizational impact. Anyone can improve their ability to lead by developing the right mindset, behaviors and skills. Join us to gain a better understanding of your unique leadership potential, build core competencies and identify opportunities to lead with confidence.

Day 1 – An Exploration of Exemplary Leadership Practices

In this lesson we will explore who leads in organizations and how each of us, whether we have formal leadership responsibilities or not can maximize our potential for positive organizational impact. Our focus will be on self-assessment, identifying strengths, purpose and motivation to lead. We will also explore the relationship between leaders and followers and introduce the five exemplary practices of leadership. Participants will have the opportunity to apply what they learn by creating a personal statement of leadership philosophy.

Day 2 – Essentials of People Management: Competencies of Collaboration

In this lesson we will explore the essential of people management: leading with purpose, emotional intelligence and trust. Case scenarios will be used to put new knowledge into practice. Participants will identify an opportunity to apply their new skills to real people management challenges.

Access to eLearning materials will be available to participants who wish to supplement live sessions with additional opportunities for self-paced learning.

Registration Coming Soon