The Training & Education Center is proud to present your new learning management system, SumTotal. With many new features and …
Become the Leader You Have Been Waiting For
Every day brings the opportunity to become a better, greater version of who you were yesterday. Anyone can criticize and …
We Want Your Feedback!
The Training & Education Center is interested in hearing how we can best serve you during this difficult time. Please …
More Helpful (& Free!) Learning Resources
Skillsoft has made available a few relevant articles and many 3-5 minute learning videos within their new Business Continuity Learning …
Free Ivy League Courses Online
Getting an Ivy League education has never been easier! Dhawal Shah, Founder of Class Central at Quartz, has compiled 450 …
Soft Skills for Challenging Times
With the day-to-day, hour-to-hour, tweet-to-tweet messaging, far from clear and concise, that we are all being bombarded with regarding COVID-19, …
Remote Work: Resources for Alameda County Employees
Now more than ever, it is important to have the tools and knowledge to successfully work from home. Below are …
LATTE for Customer Service
The LATTE method, originally implemented and popularized at Starbucks, is a tool used for handling customer complaints and works across …
Volunteer Trainer Academy 2020
Please, join us as a candidate for the Training & Education Center’s 2020 Train-the-Trainer’s Academy! This program is for Alameda …
Get a Grant!
A grant gives you an opportunity to tell the story of your human services programs and initiatives to new audiences. …