Upcoming Classes

All live in-person classes are cancelled until further notice. On-demand and live online classes are available.

Developing Leaders

Leading Virtual Meetings in Microsoft Teams (NOW AVAILABLE ON DEMAND)

ALCO Leadership Series

This comprehensive series trains on the essential skills and competencies of effective supervision and leadership. The series will teach you how to successfully navigate organizational dynamics, inspire and promote engagement among your employees, strategically plan, effectively communicate and build relationships, and establish a cohesive, productive team that can work through challenges and conflicts. The key competencies covered include strategic thinking, political and business acumen, organizational planning, communication and relationships, coaching, and accountability.

Recommended for Supervisors and Team/Project-Leads. Participants will receive a program certificate upon successful completion of the series.

Tuesdays and Thursdays for six weeks, 10:00-11:30 am
Week 1: March 2 & March 4
Week 2: March 9 & March 11
Week 3: March 16 & March 18
Week 4: March 23 & March 25
Week 5: March 30 & April 1
Week 6: April 6 & April 8

ALCO Leadership Programs

Managing Within Disability Laws and Leaves – March 11

For Alameda County Managers & Supervisors Only
There have been significant changes in disability related employment law over the past several years. Specifically, more types of employee absences are protected by the recently amended Family Medical Leave Act, more employees are covered. Understanding and managing these laws and leaves is critical. This interactive workshop provides a comprehensive overview of Federal and State Disability laws and leave provisions, and related County policies and procedures. It will also provide you with a wealth of information on resources and how to manage a variety of disability leaves and provisions, including Family Medical Leave Act, California Family Rights Act, Pregnancy Disability Leave, Maternity & Child Bonding Leave, and much more.

1:00 pm – 5:00 pm | County: No Fee | Public/ Non Profit: N/A

Managing Within Disability Laws and Leaves – June 10

1:00 pm – 5:00 pm | County: No Fee | Public/ Non Profit: N/A

Managing Within Disability Laws and Leaves – September 9

1:00 pm – 5:00 pm | County: No Fee | Public/ Non Profit: N/A

Managing Within Disability Laws and Leaves – December 8

1:00 pm – 5:00 pm | County: No Fee | Public/ Non Profit: N/A

Developing Individuals

How & Why I-Engage: Enhancing your Success with Ruth Kim (NOW AVAILABLE ON DEMAND)

In this two-part E-Learning series, we will discuss HOW to heighten your commitment to your work, peers, and mission from one’s individual scope. I-Engage will explore the importance of maintaining a growth mindset to enable the delivery of excellence by discovering the best version of yourself. It is through the WHY that one discovers their personal meaning and purpose in what they do. These sessions will help you to explore what engagement looks and feels like, then introduce strategies to position yourself for greater success.

Complete the Course Here!

Leveraging Peer Coaching at Work with Maria Martens (NOW AVAILABLE ON DEMAND)

Staying Buoyant & Proactive During Times of Change (NOW AVAILABLE ON DEMAND)

The Training & Education Center is pleased to offer Staying Buoyant & Proactive, a three-part series from Senior Trainer & Consultant, Ruth Kim.

In these sessions, Ruth provides helpful guidance on:Understanding Change, Staying Buoyant & Being Proactive During Times of Significant Change.

The current global impact of COVID-19 is establishing new norms in our professional and personal lives, which can cause stress and feelings of defeat. We are facing new challenges of epic proportions, yet here are daily tools to practice for improved self-care and empowerment.

Complete the Course Here!

Office Ergonomics – January 13

StrengthsFinder – January 27

Did you know that people who use their strengths daily are six times more likely to be engaged, satisfied, and productive on the job and less likely to experience stress or anxiety? In this half-day class, you will use the StrengthsFinder assessment to discover your natural talents and special interests. Through reflection, discussions, and group activities, you will begin to understand how to articulate and apply your unique value in a way that is deeper than the stereotypical phrases we often use to describe ourselves. This course involves an on-line prerequisite that should be completed before this session.

1:00 pm – 4:00 pm | County: $25 | Public/ Non Profit: $60

Leading Change through Uncertain Times – February 3

Planning and Leading Effective Meetings – February 10

Running effective meetings require excellent planning and facilitation skills. This half-day workshop opens by offering an easy-to-follow meeting planning process: determining the right participants, identifying the desired outcome, developing an agenda and format, and preparing pre-work and reading materials. The workshop then shifts from planning to meeting execution, where facilitation skills come into play. The workshop offers tips for engaging all meeting participants, managing dynamic topics, handling the unexpected, getting to agreement, and identifying action items and next steps in order to capture value from the meeting. Prerequisite: Attendees are encouraged to find a job-relevant document they need to plan/draft for work to use during this session.

9:00 am – 10:30 am | County: $125 | Public/ Non Profit: $150

Leading with Emotional Intelligence – February 17

The Unique Intersection of the Head & the Heart Emotions are everywhere and, especially the office. It has become important for us to understand how to harness emotions to cultivate productivity and effective workplace relationships. Deficiencies in civility (i.e. courteousness or being considerate) continue to be an issue in the US with the vast majority – some 93% identifying it as a problem in society. The workplace may be ground zero for civility to progress.

10:00 am – 12:00 pm | County: $25 | Public/ Non Profit: $60

Grammar Fundamentals – March 10 & 12 (Two-Day Series)

At work you likely don’t need to be a grammar expert, but we must project a consistent and professional image. In this two-day course, participants will review key grammar and punctuation rules that are necessary to maintain credibility in today’s competitive market. Through games, examples, and practice exercises, you will learn to identify and correct errors and awkward constructions in your writing and others. It has likely been years since; you’ve even considered grammar rules. It’s always a great idea to invest time in a refresher to grow your skills and confidence in your written products. Prerequisite: Attendees are encouraged to find a job-relevant document they need to plan/draft for work to use during this session.

9:00 am – 10:30 am | County: $200 | Public/ Non Profit: $240

Mindfulness Interactive Workshop – March 19

Effective Email – March 24

Office Ergonomics – April 14

Effective Customer Service in the Public Sector – April 21

Customer service is crucial for all organizations, especially in the public sector where people and the greater good are our focus. Providing a foundation for civic engagement begins with understanding who your customers are and establishing a customer focus in how to meet their needs. This class is designed for employees at all levels to develop effective relationships with internal and external customers and understanding how one’s role supports the mission and values of Alameda County, including when handling difficult customer situations.

9:00 am – 11:00 am | County: No Fee | Public/ Non Profit: $60

Office Ergonomics – September 15

Media & Software

ALCO Microsoft Excel Series Certificate

Upon completion of the Word Fundamentals, Intermediate and Advanced Training, participants will obtain a Certificate of Completion for the Training & Education Microsoft Word Series). Classes can also be completed as a stand-alone training.

Microsoft Excel Fundamentals (Level 1) - January 25 & 26 (Two-Day Series)

In this introductory excel course, participants will focus on the basics of creating professional looking Microsoft Excel Documents. Create/Edit/Save worksheets, perform calculations, use basic formulas, modify worksheets, search/replace data, insert and delete rows and columns, format worksheets, use text and number formats, styles and conditional formats, and print and manage workbooks.

9:00 am – 12:00 pm | County: $200 | Public/ Non Profit: $240

Microsoft Excel Intermediate (Level 2) - February 23 & 25 (Two-Day Series)

Microsoft Excel Advanced (Level 3) - March 31 & April 1 (Two-Day Series)

ALCO Microsoft Word Series Certificate

Upon completion of the Microsoft Excel Fundamentals, Intermediate and Advanced Training, participants will obtain a Certificate of Completion for the Training & Education Excel Series. Classes can also be completed as a stand-alone training.

Microsoft Word Intermediate (Level 2) - February 24

This introduction course is designed to help you move smoothly through the task of creating professional-looking documents. Its rich features and powerful tools can make your work easy, and even fun. In this course, you will learn how to use to create and edit simple documents; format documents; add tables and lists; add design elements and layout options; and proof documents.

9:00 am – 12:00 pm | County: $125 | Public/ Non Profit: $150

Microsoft Word Advanced (Level 3) - March 24

Microsoft Outlook - March 3 & 4 (Two-Day Series)

Microsoft Teams - March 3 & 4 (Two-Day Series)

Microsoft Excel Formulas (Beginner) - March 17

Microsoft Excel Formulas (Advanced) - March 19