Upcoming Classes

ALCO Supervisor Development Program (Hybrid)

SDP Series is for Supervisors Series is for Supervisors and Managers, including out of class.. Register for Session One ONLY

This comprehensive series focuses on the essential skills, mindset, and competencies of a supervisor to be an effective “people manager” (competencies of collaboration) and “strategy manager” (competencies of action). Topics include:
Purpose & Core Values
Situational Leadership
Performance Management
Coaching
Employee Experience
Growth Mindset
Team Development & Performance
Strengths-Based Leadership
Strategic Management Tools
Organizational Culture

Register for Session One ONLY

See schedule details  | County: $50| Public/ Non Profit: $50

ALCO Unconscious Bias & Microaggressions: From Awareness to Action 

Dive deep into understanding how our hidden biases impact workplace interactions and decision-making. This immersive workshop combines compelling research with practical exercises to help you identify and navigate unconscious bias and microaggressions. Learn powerful strategies to interrupt bias in real-time, build authentic connections across differences, and create more equitable workplace practices. You’ll leave with concrete tools to foster more inclusive interactions and make better decisions. A must-attend for anyone seeking to enhance their cultural competence and leadership skills!

9:00 am – 4:00 pm | County: $250| Public/ Non Profit: $300

ALCO STRATEGIES FOR ONGOING COMMUNICATION AND FOLLOW-UP 

In this interactive and virtual instructor-led training, participants will explore effective approaches to ensure ongoing communication such as:

• Scheduling regular team meetings and one-on-one check-ins via video conferencing tools.
• Encouraging open dialogue during meetings to discuss both work-related matters and personal updates.
• Provide opportunities for employees to voice concerns, share successes, and offer feedback.

9:00 am – 1:00 pm | County: $150| Public/ Non Profit: $200

ALCO Making the Transition from Staff to Manager (Virtual Instructor Led)

Transitioning from staff to manager requires a shift in mindset and skillset. Some key skills you’ll need to develop to be successful in your new role include:

• Leadership
• Communication
• Building and Leading a High-performance Team
• Delegation
• Time Management
• Problem-solving
• Emotional Intelligence
• Strategic Thinking

Join us in this course to learn these crucial skills during your transition as a new leader.

9:00 a.m. – 1:00 p.m. | County: $150| Public/ Non Profit: $200

ALCO Succession Planning Workshop  

Our succession planning workshop equips participants with the tools and strategies
to identify, develop, and retain future leaders. We guide participants through a proactive process of talent assessment, skills development, and strategic planning to ensure
continuity and resilience. Designed to be interactive, our programs encourage leaders to share insights, collaborate on best practices, and build a comprehensive succession plan tailored to your team’s needs.

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

ALCO Strategic Thinking

This workshop will explore the means to develop your strategic thinking skills. Strategic thinking is the process of taking a
mental picture of the future and taking actions to make that future a reality and involves visioning, analyzing, evaluating, modifying, and integrating.

9:00 am – 4:00 pm | County: $250 | Public/ Non Profit: $300

ALCO Developing the Leader in You Program (Virtual Instructor Led)

Developing the Leader in You” is a dynamic six-part series for emerging and aspiring leaders. This program runs once a week for 6 weeks. We will delve into core leadership competencies—Reflection, Innovation, Relationship, and Acumen—equipping you to lead effectively from any organizational level. Through assessments you will build self-awareness, and learn about self-management, intentionally building relationships, and your unique leadership style.

DLP is more than a program—it’s a commitment to continuous learning. Join this transformative journey where self-reflection, practice, and aspiration converge to shape you into the effective leader you aspire to be.

Register for Session One ONLY

9:00 am – 12:30 pm | County: $50| Public/ Non Profit: $50

ALCO Leading an inclusive Organization

Inclusive Leadership is not just an attitude – it is a set of skills that when put into action bring about an inclusive and diverse organization. If leaders want a more inclusive organization, they must lead the effort. The inclusive leader is collaborative and facilitative rather than command and control. They are transparent rather than operating behind closed doors. They are culturally agile versus anchored to their own world view. They embrace and leverage diversity. They create psychological safety, where people feel empowered to give the best of their talents. This workshop explores the disciplines of inclusive leadership and provides practical skills you can use to create a cultural shift in your organization.

9:00 am – 4:00 pm | County: $250| Public/ Non Profit: $300

ALCO FOSTERING TEAM COHESION AND PERFORMANCE IN A HYBRID ENVIRONMENT

In this course participants will explore key tools and strategies required to build rapport, trust, and a strong culture for teams operating in diverse remote workspaces, leading to strong team productivity.

9:00 am – 1:00 pm | County: $150| Public/ Non Profit: $200

Register

ALCO Leading Multigenerational Teams 

As people are choosing to delay retirement and large numbers of Generation Z are entering the workforce, we are seeing more age diversity in the workplace. We have people that watched computer technology start and evolve, and we have people that have never experienced life without a smart phone. This diversity is creating great new opportunities for innovation and creativity, but it also creates communication challenges and conflicts. This workshop discusses the differences in the generations so that you know what motivates them and the best strategies for communicating with each generation and encouraging and guiding them as they learn to communicate with each other.

9:00 am – 4:00 pm | County: $250| Public/ Non Profit: $300

Register

ALCO Generational Diversity: Bridging the Age Gap

Unlock the power of cross-generational collaboration in this dynamic workshop! Discover how different generational experiences shape workplace perspectives and communication styles. Through engaging activities and discussions, learn to leverage the unique strengths each generation brings to create more effective teams. Break down age-related stereotypes and build bridges across generational differences. Perfect for teams looking to enhance collaboration and innovation across age groups!

9:00 am – 4:00 pm | County: $250| Public/ Non Profit: $300

Register

ALCO Strengthening Team Dynamics and Leadership 

In this training, participants are empowered to lead remote teams effectively with learned strategies for effective team
building and relationship building remotely and to cultivate a culture of autonomy, accountability, and collaboration. 

9:00 am – 1:00 pm | County: $150| Public/ Non Profit: $200

Register

ALCO VIRTUAL TEAM BUILDING AND SOCIALIZATION

In this interactive and virtual instructor-led training, participants will explore creative virtual team-building activities to boost engagement, and promote inclusivity within remote teams.

9:00 am – 1:00 pm | County: $150| Public/ Non Profit: $200

Register

ALCO Microsoft Excel Fundamentals

In this course, participants will focus on the basics of creating professional looking Microsoft Excel Documents. Create/Edit/Save worksheets, perform calculations, use basic formulas, modify worksheets, search/replace data, insert and delete rows and columns, format worksheets, use text and number formats, styles and conditional formats, and print and manage workbooks.

9:00am – 4:00pm | County: $200 | Public/ Non Profit: $250

Register

ALCO Microsoft Excel Intermediate

Upon successful completion of this course, students will  review with a live instructor the power of data analysis and presentation to make informed, intelligent and organizational decisions.
You will:
• Work with functions
• Work with lists
• Analyze data
• Visualize data with charts
• Use PivotTables and PivotCharts.

9:00am – 4:00pm | County: $200 | Public/ Non Profit: $250

Register

ALCO Optimize Productivity with Office 365 Planner 

In this Virtual Instructor-Led Training, participants will learn core functions of Microsoft Planner to optimize task management, collaboration, organization, and tracking of various projects and teams. This training will explore how to create plans, assign tasks, set deadlines, monitor progress, and more.

9:00 am – 12:00 pm | County: $150| Public/ Non Profit: $200

Register

ALCO Get Organized with Office 365  OneNote 

This is an interactive instructor-led virtual training where participants will develop elevated note-taking and organizing methods in a digital platform to ultimately enhance productivity.  Join us in this training and enhance your technical skills using this valuable cloud based tool.

9:00 am – 12:00 pm | County: $150| Public/ Non Profit: $200

Register

ALCO Microsoft Excel Advanced

In this advanced level, interactive and hands-on Excel Course students will learn and practice working with multiple worksheets and workbooks, use lookup functions and formula auditing, share and protect workbooks, automate workbook functionality, create sparklines and map data and forecast datalearn.  

9:00am – 4:00pm | County: $250 | Public/ Non-Profit: $300

Register

ALCO Microsoft Word Fundamentals Overview

In this course, participants will navigate and perform common tasks in Microsoft Word such as opening, viewing, editing, saving, and printing documents, and configuring the application.

9:00 am – 4:00 pm | County: $200| Public/ Non Profit: $250

Register

ALCO Data Analysis with  Excel

This course requires basic to intermediate Excel experience. It is intended for professionals interested in large data analytics, analysis and manipulation using Excel.  This training will enhance your experience with Excel Tables, Lists, Table Sorting, Filtering, Summarizing Data, Sort Advanced filters,  Group & Outline Data Validation, “What Is” Scenarios and  Data Analysis Tools, Pivot Tables
Slicers, Timelines Pivot Charts, Formula and Error Analysis ToolPak Functions, XLOOKUP, IFERROR, MATCH, COUNTBLANK, DAYS and NETWORKDAYS functions.

9:00am – 1:00pm | County: $150 | Public/ Non Profit: $200

Register

ALCO Essentials of Microsoft Forms

Microsoft Forms is a simple and powerful tool used to gain feedback.  In this Virtual Instructor-Led Training participants will learn how to create surveys, quizzes, and polls and explore analytics.

9:00 am – 12:00 pm | County: $150| Public/ Non Profit: $200

Register

ALCO Microsoft Excel Formulas Beginner

Learn core excel formulas such as Sum, Count, Average, Min, Max, Date and Time Functions, If, And, Or, and Not Functions as well as Understanding Absolute References, Selecting Random data sampling and more.

9:00am – 12:00pm | County: $150 | Public/ Non Profit: $200

ALCO Collaborating with Microsoft Office 365 Teams 

This course is a virtual instructor led, interactive introduction to Microsoft® Office 365™ Teams™ in a cloud-based environment. Learn tools to enhance communication and collaboration through Microsoft® Teams.

9:00 am – 12:00 pm | County: $150| Public/ Non Profit: $200

ALCO Getting Started with OneDrive in Office 365

In this virtually instructor-led course, participants learn how to navigate the Cloud Storage Application including how to store and access documents, locate files, folders, share files with internal and external contacts, change sharing options, managing file versions and sync files.

9:00 am – 12:00 pm | County: $150| Public/ Non Profit: $200

Register

ALCO Microsoft PowerPoint Overview

This course is a virtual instructor led, interactive overview to optimizing the PowerPoint Tool.

Learn how to create and deliver engaging PowerPoint presentations in this course.  Practice navigating and performing common tasks in PowerPoint, such as opening, viewing, editing, saving, and printing documents, and configuring the application. Participants learn to perform advanced text editing, repetitive operations efficiently using tools such as Find and Replace and Format Painter, inserting graphic objects into a document, including symbols, special characters, pictures, and SmartArt, formatting graphical objects and preparing to deliver a presentation.

9:00 am – 12:00 pm | County: $150| Public/ Non Profit: $200

ALCO Microsoft Excel Formulas Advanced

This course is great for professionals that are looking to to go beyond Basic Formulas.  Participants will master Excel Intermediate/Advanced Formulas such
as SUMIF, Concatenate, Text to Columns, Nested If Statements, Iserror, Index, Vlookup, Match, and much more.

9:00am – 12:00pm | County: $150 | Public/ Non Profit: $200

ALCO Time Management and Productivity for the Virtual Professional  

Participants learn strategies for effectively setting goals and prioritizing tasks, overcoming common productivity challenges in a remote setting, time-blocking techniques and avoiding distractions for enhanced efficiency and productivity.

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

Register

ALCO Coaching Fundamentals 

Ready to unlock your potential and elevate your leadership skills? Coaching can be a powerful approach to boost one’s outlook on work and life, tap into potential, and unlock sources of creativity and productivity. Coaching Fundamentals provides tools and practices so that you can make a significant impact on your team and those you serve. Join us for “Coaching Fundamentals,” a dynamic two halfday virtual training. Discover essential coaching skills and principles that foster self-awareness, unleash inner resources, and fuel innovative thinking. Enhance your leadership and inspire growth in yourself and others with practical, hands-on coaching techniques.

9:00 am – 12:00 pm | County: $25| Public/ Non Profit: $25

Register

ALCO Project Management Fundamentals Overview 

The training will provide a thorough understanding of the major project management concepts and activities essential for successful project completion. Key concepts that will be covered in this training include:
1- Getting Started with Project Management: Define the basics of project management.  
2- Project Scope
3- Project Planning
4- Project Organization
5- Project Tracking 
6- Project Quality Management
7- Change Control
8- Project Risk Management
Overall, these concepts are all essential for effective project management and ensuring that projects are completed successfully.

9:00 am – 4:00 pm | County: $250 | Public/ Non Profit: $300

Register

ALCO Communication Techniques in a Virtual Environment   

This course is for professionals looking to enhance approaches and strategies for clear and concise communication within the virtual environment, including active listening skills, email etiquette and virtual meeting guidelines.

9:00 am – 1:00 pm | County: $150| Public/ Non Profit: $200

Register

ALCO Stress Management

Stress management is the process of identifying and managing the sources of stress in our daily lives. This program will teach individuals how to recognize the physical and emotional symptoms of stress, develop effective relaxation and coping strategies and strengthen personal resilience to stress.
Learning Objectives:
– Understanding what stress is and how it affects the mind and body
– Identifying potential personal stressors
– Learning techniques to manage personal stress levels
– Enhancing self-awareness
– Building resilience and boosting mental and physical well-being
– Learning how to develop a stress management plan

9:00 am – 1:00 pm | County: $150| Public/ Non Profit: $200

Register

ALCO Effective Communication Skills  

Effective communication skills are essential for managers and leaders in any organization. Some key skills explored in this training include:

Active Listening, Nonverbal Communication, Empathy,  Feedback, and Conflict Resolution. By developing these core communication skills, participants will be better equipped to build strong relationships with colleagues, foster a positive work environment and achieve organizational goals.

9:00 am – 1:00 pm | County: $150| Public/ Non Profit: $200

Register

ALCO CONDUCTING EFFECTIVE VIRTUAL MEETINGS 

In this interactive training, participants will learn  how to better navigate technology issues, maintain engagement among participants, ensure clear communication without in-person cues, and manage diverse schedules across time zones.

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

Register

ALCO CONFLICT RESOLUTION AND PROBLEM-SOLVING WITH VIRTUAL TEAMS         

Conflict resolution can be more complex when non-verbal cues are missing, and problem-solving often demands more structured deliberate collaboration approaches to compensate for the virtual dynamics. Learn key strategies on how to overcome these challenges within a remote environment.

9:00 am – 1:00 pm | County: $150| Public/ Non Profit: $200

Register

ALCO Addressing Work’s Complexities and Differences  

Difficult conversations are inevitable at work and in life. A misunderstanding, a missed deadline, or an upset boss or customer can result in a difficult conversation. While conflict can be unpleasant, the conversations to resolve can be less painful and produce positive results. Participants will learn best practices for difficult conversations and how to produce better outcomes when faced with conflict.

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

Register

ALCO REMOTE COLLABORATION AND PROJECT MANAGEMENT  

In this interactive training, participants will learn core tools in project planning and task delegation within a remote environment to enhance collaborative work.

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

Register

ALCO Mindfulness & Employee Wellness: Thriving at Work

Transform your workday with practical mindfulness techniques and wellness strategies! This rejuvenating workshop provides powerful tools to manage stress, enhance focus, and maintain work-life harmony. Learn evidence-based practices for staying centered during challenging situations, building resilience, and promoting overall well-being. Experience immediate benefits through guided exercises and develop a personal toolkit for sustainable workplace wellness. Essential for anyone seeking to boost productivity while maintaining balance and peace of mind!

9:00 am – 1:00 pm | County: $150| Public/ Non Profit: $200

Contracts Management –

ALCO Contracts Management 

ALCO Contract Management
This course is for Alameda County staff who are new to Contract Management. Staff will receive an overview of Alameda County Contract policies, procedures and processes.
This four hour class is designed for staff with limited contract experience.
Key Objectives:
• Describe ethics in relationship to the responsibilities of County staff
• Describe the roles and responsibilities of the Client Department, Contracts
• Explain Contract Management & Procedures

8:30am – 12:30 pm | County: No Cost | Public/ Non-Profit: NA

Managing within Disability Laws & Leaves

FOR ALAMEDA COUNTY MANAGERS AND SUPERVISORS ONLY

There have been significant changes in disability related employment law over the past several years. Specifically, because more types of employee absences are protected by the recently amended Family Medical Leave Act, more employees are covered. Understanding and managing these laws and leaves is critical. This interactive workshop provides a comprehensive overview of Federal and State Disability laws and leave provisions, and related County policies and procedures. It will also provide you with a wealth of information on resources and how to manage a variety of disability leaves and provisions, including Family Medical Leave Act, California Family Rights Act, Pregnancy Disability Leave, Maternity & Child Bonding Leave, and much more

9:00 am – 12:00 pm | County: No Fee | Public/ Non Profit: N/A

Office Ergonomics

This training has been designed for employees who work at computers. This program will help you learn to prevent injuries and improve efficiency on and off the job, assess your own workstation, and make simple adjustments to improve your safety and comfort.

10:00am – 11:00 am | County: No Cost| Public/ Non-Profit: NA

Office Ergonomics

ALCO Procurement Basics

The Basic Procurement course is for Alameda County staff who are new to procurement. Staff will receive an overview of Alameda County procurement policies, procedures and process.
This is a four hour class is designed for staff with limited procurement experience.
Objectives
• Describe ethics in relationship to the responsibilities of County staff
• Describe the roles and responsibilities of the Client Department, Procurement Department, and the Board of Supervisors
• Explain the Procurement Policy & Procedures
• Learn the steps of the procurement process
• Understand SLEB Subcontracting
• Access the available tools and resources used in the procurement process
• Understand Procurement Card Policy & Procedures.

8:30am – 12:30 pm | County: No Cost | Public/ Non-Profit: NA

ALCO Set up for Success: New Supervisor On-Boarding:
Action

As a first-time manager, you likely feel a mixture of excitement and apprehension about your new role. What changes should you expect? How can you build rapport and make a good first impression with your new team? And above all, how can you become an effective boss? This guide will help you transition seamlessly from employee to manager. First, you will learn about your new responsibilities and key differences between employee and manager roles. You will then explore the first steps every new manager should take, followed by some top tips to help you thrive. Finally, you will examine a few common challenges new managers face and how to overcome them. (Self-paced Course)

ALCO Strategy Manager: Competencies of Action

Module 2: Strategy Manager focuses on strategic management skills and competencies of action including the ability to vision, analyze, decide, plan, lead change and ultimately create positive impact for stakeholders, clients and customers. This interactive eLearning module uses videos, examples, and links to other resources help you make informed decisions and better manage risk. This lesson is self-paced and can be revisited numerous times, commencing from where the lessons were last paused. Estimated time for completion is about 2 hours. (Self-paced Course)

ALCO People Manager: Competencies of Collaboration

Module 1: People Manager focuses on people management skills and competencies of collaboration including effective individual and team coaching as well as motivation, inclusion and employee engagement strategies. This interactive eLearning module uses videos, examples, and links to other resources to develop your leadership skills by using a flexible, situational approach to motivating and developing others. This lesson is self-paced and can be revisited numerous times, commencing from where the lessons were last paused. Estimated time for completion is about 3 hours. (Self-paced Course)

ALCO Emotionally Intelligent Communication: Giving and Accepting Feedback:

No matter where we reside in an organization or whether we are a manager or front-line employee, everyone has to give and accept feedback as part of their professional role. Here are a few examples: A coworker is late with a promised part of a big project you are working on together. This is not the first time they have let you down. A client is angry about an exchange they had with a team member and wants to vent. A supervisor is preparing to provide a verbal and written performance evaluation & your crew wants to win a prize related to outstanding work. Your company is considering adding a new feature where clients and customers can rate the service they receive instantly. You can probably see from these examples, that feedback is a natural part of how we communicate with one another about progress and performance. Click on the first lesson below and you’re ready to begin. (Self-paced Course)

ALCO Emerging Leaders and Communication:

Ready to lead? In this program we will help you explore your interest in the practice of leadership and improve your ability to communicate with and through others to create positive organizational impact. Leaders are made not born. Anyone can improve their ability to lead by developing the right mindset, behaviors and skills. Join us to gain a better understanding of your communication potential. (Self-paced Course)

Staying Buoyant & Proactive During Times of Change

The Training & Education Center is pleased to offer Staying Buoyant & Proactive, a three-part series from Senior Trainer & Consultant, Ruth Kim.

In these sessions, Ruth provides helpful guidance on:Understanding Change, Staying Buoyant & Being Proactive During Times of Significant Change.

The current global impact of COVID-19 is establishing new norms in our professional and personal lives, which can cause stress and feelings of defeat. We are facing new challenges of epic proportions, yet here are daily tools to practice for improved self-care and empowerment. (Self-paced Course)

How & Why I-Engage: Enhancing your Success

In this two-part E-Learning series, we will discuss HOW to heighten your commitment to your work, peers, and mission from one’s individual scope. I-Engage will explore the importance of maintaining a growth mindset to enable the delivery of excellence by discovering the best version of yourself. It is through the WHY that one discovers their personal meaning and purpose in what they do. These sessions will help you to explore what engagement looks and feels like, then introduce strategies to position yourself for greater success. (Self-paced Course)

Leveraging Peer Coaching at Work

Part One of this micro-learning, will introduce you to the role of a coach and identify the benefits of peer coaching. Part Two of this micro-learning, will introduce you to the COACH model, a framework to use during your coaching session. You will also learn skills and tips for effectively implementing a coaching partnership at work. (Self-paced Course)