Supervisor Leadership Development – September 13

For Alameda County First Line Supervisors
The Alameda County Training and Education Center is proud to announce the introduction of its new leadership development program for supervisors. As consistent with the Leadership Competency Model developed by CalHR, the program builds the “knowledge, skills, abilities, and on-the-job behaviors” needed to develop and engage individuals and teams, and apply strategic and visionary thinking to core managerial activities. The program is offered as a hybrid learning experience, part self-paced, on-line and part in-person through live Teams meetings. Participants will be able to apply and practice core skills through project-based assignments. The program is grounded in research based best practice and builds situational and adaptive leadership capacity. It also introduces the five exemplary practices of leadership identified in the award-winning book The Leadership Challenge by Jim Kouzes and Barry Posner.

First Module

People Manager: Competencies of Collaboration In Module 1 you will have the opportunity to develop your leadership skills by using a flexible, situational approach to motivating and developing others and by creating an inclusive, high performance workplace culture

SESSION ONE: Coach

In this lesson we will introduce you to the practice of developmental supervision and situational leadership and improve your awareness of verbal and non-verbal communication dynamics. We will also develop your capacity to coach for growth and progress. The objective is to help you improve trust and collaboration.

SESSION TWO: Motivate and Include

In this lesson you’ll learn how managers can enhance motivation to manage performance. We’ll introduce you to some tools that will help you capitalize on the strengths, talents and tendencies of your employees. We’ll also focus on inclusive management practices.

SESSION THREE: Engage and Produce

In this lesson we will continue to hone your skills as a developmental supervisor and situational leader by helping you explore and improve your workplace culture and better engage your direct reports. We will also introduce tools that will help you develop a growth mindset, negotiate through differences and manage conflict.

Second Module

Strategy Manager: Competencies of Action

In Module 2 you will have the opportunity to identify a strategic objective unique to your role and use tools to implement positive organizational change. In this lesson we will help you find useful information for visioning and strategic action. We will provide tools to help you make informed decisions and better manage risk.

SESSION FOUR: Aspire and Analyze

In this lesson we will introduce you to the thinking skills and behaviors involved in leadership visioning. The objective is to improve your capacity for questioning, inquiry and find the path to continuous improvement. In addition, participants will improve their capacity for evaluative and analytical thinking.

SESSION FIVE: Align and Improve

In this lesson you will gain the knowledge and skills needed to move strategic decisions and planning into implementation, keep key stakeholders informed and aligned, and influence others with both receptive and expressive behaviors.

SESSION SIX: Improve

Leadership is ultimately defined by impact. It’s not enough to simply act like a leader, it’s critical that your actions make a difference. In this final meeting, we will help build your capacity to create positive change.

Program End

Program Evaluation and Showcase Opportunity

The program requires 2 hours of self-paced work per week (for reading and class preparation) and 3 hours of in-person cohort-based instruction (in live Teams meetings for brief lecture, discussion and project-based activities) over six weeks.

We look forward to your interest and participation in this and future cohorts.

Dates

(First and second meetings are required. Participants may not miss more than two of the total six live sessions to complete the program).

MUST BE A FIRST-LINE SUPERVISOR TO PARTICIPATE IN THIS SERIES. REGISTRATION AND SUPERVISOR APPROVAL IS ONLY REQUIRED FOR THE KICKOFF SESSION OF THIS SERIES. ONCE YOU ARE APPROVED, YOU WILL BE AUTOMATICALLY ENROLLED WITHIN THE ADDITIONAL SESSIONS.

(Required) PROGRAM KICK-OFF: Tuesday, September 13th 9:00 am – 12:00 pm
(Required) SESSION ONE FIRST LIVE TEAMS MEETING: Tuesday, September 20th 9:00 am – 12:00 pm
SESSION TWO: Tuesday, September 27th 9:00 am – 12:00 pm
SESSION THREE: Tuesday, October 4th 9:00 am – 12:00 pm
SESSION FOUR: Tuesday, October 11th 9:00 am – 12:00 pm
SESSION FIVE: Tuesday, October 18th 9:00 am – 12:00 pm
SESSION SIX: Tuesday, October 25th 9:00 am – 12:00 pm

9:00 am – 12:00 pm | County: No Fee | Public/ Non Profit: N/A

How & Why I-Engage: Enhancing your Success with Ruth Kim (Now Available On-Demand)

In this two-part E-Learning series, we will discuss HOW to heighten your commitment to your work, peers, and mission from one’s individual scope. I-Engage will explore the importance of maintaining a growth mindset to enable the delivery of excellence by discovering the best version of yourself. It is through the WHY that one discovers their personal meaning and purpose in what they do. These sessions will help you to explore what engagement looks and feels like, then introduce strategies to position yourself for greater success.

Leveraging Peer Coaching at Work with Maria Martens (Now Available On-Demand)

Part One of this micro-learning, will introduce you to the role of a coach and identify the benefits of peer coaching. Part Two of this micro-learning, will introduce you to the COACH model, a framework to use during your coaching session. You will also learn skills and tips for effectively implementing a coaching partnership at work.

Staying Buoyant & Proactive During Times of Change (Now Available On-Demand)

The Training & Education Center is pleased to offer Staying Buoyant & Proactive, a three-part series from Senior Trainer & Consultant, Ruth Kim.

In these sessions, Ruth provides helpful guidance on:Understanding Change, Staying Buoyant & Being Proactive During Times of Significant Change.

The current global impact of COVID-19 is establishing new norms in our professional and personal lives, which can cause stress and feelings of defeat. We are facing new challenges of epic proportions, yet here are daily tools to practice for improved self-care and empowerment.

Contract Management Training – November 9

ALCO Contract Management Course Overview Description This course is for Alameda County staff who are new to Contract Management. Staff will receive an overview of Alameda County Contract policies, procedures and process. This is a four hour class is designed for staff with limited contract experience. Objectives • Describe ethics in relationship to the responsibilities of County staff • Describe the roles and responsibilities of the Client Department, Contracts • Explain Contract Management & Procedures

8:30 am – 12:30 pm | County: No Fee | Public/ Non Profit: N/A

File That! Best Practices for Employee Document and Record Management (Liebert Cassidy Whitmore offering) – November 17

Supervisory files and Personnel records and files are a necessary and useful tool for public agencies. Used properly, they can aid supervisors in documenting performance and correcting employee deficiencies. Misused (or not used at all) they can result in liability for the agency. This workshop covers what records to save, how long to keep the documentation and how to best use the records to achieve greater results from your employees. It also covers privacy rights related to these records.

1:00 pm – 4:00 pm | County: $25 | Public/ Non Profit: N/A

Managing within Disability Laws & Leaves – December 7

FOR ALAMEDA COUNTY MANAGERS AND SUPERVISORS ONLY There have been significant changes in disability related employment law over the past several years. Specifically, because more types of employee absences are protected by the recently amended Family Medical Leave Act, more employees are covered. Understanding and managing these laws and leaves is critical. This interactive workshop provides a comprehensive overview of Federal and State Disability laws and leave provisions, and related County policies and procedures. It will also provide you with a wealth of information on resources and how to manage a variety of disability leaves and provisions, including Family Medical Leave Act, California Family Rights Act, Pregnancy Disability Leave, Maternity & Child Bonding Leave, and much more

8:30 am – 12:30 pm | County: No Fee | Public/ Non Profit: N/A

Microsoft Excel Formulas Beginning – November 2

Learn Excel Beginning formulas such as Sum, Count, Average, Min, Max, Date and Time Functions, If, And, Or, and Not Functions as well as Understanding Absolute References, Selecting Random data sampling and more.

9:00 am – 12:00 pm | County: $150 | Public/ Non Profit: $175

Microsoft Excel Formulas Advanced – November 14

If you need to go beyond Basic Formulas, this is the class for you. Master Excel Intermediate/Advanced Formulas such as SUMIF, Concatenate, Text to Columns, Nested If Statements, Iserror, Index, Vlookup, Match, and much more.

9:00 am – 12:00 pm | County: $150 | Public/ Non Profit: $175

Microsoft Excel Fundamentals (Level 1) – October 26

In this course, participants will focus on the basics of creating professional looking Microsoft Excel Documents. Create/Edit/Save worksheets, perform calculations, use basic formulas, modify worksheets, search/replace data, insert and delete rows and columns, format worksheets, use text and number formats, styles and conditional formats, and print and manage workbooks.

9:00 am – 4:00 pm | County: $200 | Public/ Non Profit: $240

Microsoft Excel Intermediate (Level 2) – November 15

Upon successful completion of this course, students will be able to:
• Work with functions
• Work with lists
• Analyze data
• Visualize data with charts
• Use PivotTables and PivotCharts

9:00 am – 4:00 pm | County: $200 | Public/ Non Profit: $240

Microsoft Excel Advanced (Level 3) – December 15

In this course, upon successful completion students will be able to: • Work with multiple worksheets and workbooks
• Use lookup functions and formula auditing
• Share and protect workbooks
• Automate workbook functionality
• Create sparklines and map data
• Forecast data

9:00 am – 4:00 pm | County: $200 | Public/ Non Profit: $240

Microsoft Word Intermediate (Level 2) – October 12

In this course, you will learn to create and modify complex documents and use tools that allow you to customize those documents. You will learn advanced concepts such customizing styles and themes, adding media, tables, flow controls, using mail merge and collaborating on documents with others.

9:00 am – 12:00 pm | County: $150 | Public/ Non Profit: $175

Microsoft Word Advanced (Level 3) – November 1

This course is intended for students who want to use advanced capabilities in Word, including image manipulation, collaboration, and revision tracking, cross-referencing and linking, document security, forms, and process automation through macros.
Learning Objectives
In this course, you will learn to create and modify complex documents and use tools that allow you to
customize those documents.
You will:
• Learn to manipulate images, appearances, and other media elements
• Use custom graphic elements, text boxes, shapes and create complex illustrations
• Collaborate on documents
• Add document references and links, captions, bookmarks, citations, and footnotes
• Secure a document, digital signature, and restrictions
• Use forms to manage content and conduct surveys
• Automate repetitive tasks with Macros

9:00 am – 12:00 pm | County: $150 | Public/ Non Profit: $175

Microsoft Teams Overview – December 7

Live Instructor Led-Virtual Material: Digital Handout Types of Team Meetings Maximizing your Internet Bandwidth Creating a meeting
– Create a meeting invite in Outlook
– Create a meeting invite for someone else in Outlook
– Create a meeting invite in Teams
– Meet Now Option in Outlook
– Meet Now Option in Teams Calendar
– Joining and creating a Teams meeting from the mobile app
– Joining a Teams meeting from Outlook
– Joining a Teams meeting from Teams
– Joining and creating a Teams meeting from the mobile app
– Screen prior to joining a Teams meeting – External users joining a Teams meeting
– Joining from desktop as an external user
– Joining from mobile as an external user

Joining a meeting Managing Participant Settings and Meeting Notes Options available in a meeting
• Share Screen icon More Actions icon Record a Meeting
• Add a Poll to a Teams Channel or Chat Viewing a recorded meeting
• Sharing a recorded meeting Assign and track action items
• How to Share Your Mobile Screen in Teams
• Breakout Rooms
• Together Mode
• Focus Mode (Content Only)
• 5 Minutes Left Notification
• Teams meeting Reactions, including Raise your hand

9:00 am – 1:00 pm | County: $125 | Public/ Non Profit: $150