Upcoming Classes

Managing within Disability Laws & Leaves

FOR ALAMEDA COUNTY MANAGERS AND SUPERVISORS ONLY

There have been significant changes in disability related employment law over the past several years. Specifically, because more types of employee absences are protected by the recently amended Family Medical Leave Act, more employees are covered. Understanding and managing these laws and leaves is critical. This interactive workshop provides a comprehensive overview of Federal and State Disability laws and leave provisions, and related County policies and procedures. It will also provide you with a wealth of information on resources and how to manage a variety of disability leaves and provisions, including Family Medical Leave Act, California Family Rights Act, Pregnancy Disability Leave, Maternity & Child Bonding Leave, and much more

9:00 am – 12:00 pm | County: No Fee | Public/ Non Profit: N/A

ALCO Making the Transition from Staff to Manager (Virtual Instructor Led)

Transitioning from staff to manager requires a shift in mindset and skillset. Some key skills you’ll need to develop to be successful in your new role:

1- Leadership: As a manager, you’ll need to be able to inspire, motivate, and guide your team. This means developing strong leadership skills, including setting a vision, communicating it clearly and leading by example.
2- Communication: Effective communication is crucial for managers. You’ll need to be able
to communicate clearly, listen actively, and provide feedback to your team members.
3- Building and leading a high-performance team aligned with your vision and goals and able to execute and deliver outcomes autonomously.
4- Delegation: As a manager, you must delegate tasks and responsibilities to your team
members. This means understanding their strengths and weaknesses, assigning appropriate tasks for their skill level, and providing clear instructions and expectations.
5- Time management: You’ll be responsible for multiple tasks and projects as a manager. This means developing strong time management skills, prioritizing tasks, managing your schedule, and meeting deadlines.
6- Problem-solving: Managers are often called upon to solve complex problems. This means developing strong problem-solving skills, including analyzing data, identifying root
causes, and developing practical solutions.
7- Emotional intelligence: Emotional intelligence is the ability to understand and manage your own emotions and those of others. As a manager, you’ll need to develop strong
emotional intelligence to manage your team and build strong relationships with
stakeholders effectively.
8- Strategic thinking: As a manager, you’ll need to be able to think strategically and develop plans to achieve your organization’s goals. This means understanding the big picture, analyzing data and developing actionable strategies.       

9:00 am – 12:00 pm | County: $150| Public/ Non Profit: $200

ALCO SUPERVISING VIRTUAL EMPLOYEES (Virtual Instructor Led)

Managing remote teams is now a common occurrence. Working virtually offers unique advantages and challenges. But how do you best leverage these benefits while overcoming impediments? This course will teach you to adjust your management style to successfully improve communication, foster connections, increase productivity, and develop highly successful remote and virtual teams.   

9:00 am – 12:00 pm | County: $150| Public/ Non Profit: $200

ALCO SUPERVISING VIRTUAL EMPLOYEES (Virtual Instructor Led)

Managing remote teams is now a common occurrence. Working virtually offers unique advantages and challenges. But how do you best leverage these benefits while overcoming impediments? This course will teach you to adjust your management style to successfully improve communication, foster connections, increase productivity, and develop highly successful remote and virtual teams.   

1:00 pm – 4:00 pm | County: $150| Public/ Non Profit: $200

ALCO Coaching Fundamentals 

Ready to unlock your potential and elevate your leadership skills? Coaching can be a powerful approach to boost one’s outlook on work and life, tap into potential, and unlock sources of creativity and productivity. Coaching Fundamentals provides tools and practices so that you can make a significant impact on your team and those you serve. Join us for “Coaching Fundamentals,” a dynamic two halfday virtual training. Discover essential coaching skills and principles that foster self-awareness, unleash inner resources, and fuel innovative thinking. Enhance your leadership and inspire growth in yourself and others with practical, hands-on coaching techniques.

9:00 am – 12:00 pm | County: $25| Public/ Non Profit: $25

ALCO Strengthening Team Dynamics and Leadership  

Empowering managers and supervisors to lead remote teams effectively.

Developing strategies for team building and relationship building remotely.  Promoting a culture of autonomy, accountability, and collaboration.

1:00 pm – 4:00 pm | County: $150| Public/ Non Profit: $200

ALCO Managing Virtual Teams   

Building and developing virtual teams requires augmenting traditional approaches, such as selection, onboarding, digital tools, culture, communication, team bonding, goal delegation, project management, etc.

1:00 pm – 4:00 pm | County: $150| Public/ Non Profit: $200

ALCO EFFECTIVE COMMUNICATION IN A REMOTE ENVIRONMENT   

Learn key strategies for clear and concise communication within a virtual work environment, including active listening skills, email etiquette and virtual meeting guidelines.

1:00 pm – 4:00 pm | County: $150| Public/ Non Profit: $200

ALCO FOSTERING TEAM COHESION AND PERFORMANCE IN A HYBRID ENVIRONMENT

In this course participants will explore key tools and strategies required to build rapport, trust, and a strong culture for teams operating in diverse remote workspaces, leading to strong team productivity.

1:00 pm – 4:00 pm | County: $150| Public/ Non Profit: $200

ALCO CONFLICT RESOLUTION AND PROBLEM-SOLVING WITH VIRTUAL TEAMS         

Conflict resolution can be more complex when non-verbal cues are missing, and problem-solving often demands more structured deliberate collaboration approaches to compensate for the virtual dynamics. Learn key strategies on how to overcome these challenges within a remote environment.

1:00 pm – 4:00 pm | County: $150| Public/ Non Profit: $200

ALCO EMPLOYEE ENGAGEMENT IN A VIRTUAL ENVIRONMENT (For Supervisors and Managers)  

This training equips leadership participants will tools to effectively maintain the employees’ engagement with company culture and goals while addressing potential burnout from “always on” expectations.
• Hybrid teams typically require a suite of digital collaboration tools that facilitate various aspects of their work, such as communication platforms, video conferencing, project management, file sharing, calendaring, joint development, content creation, etc.

9:00 am – 12:00 pm | County: $150| Public/ Non Profit: $200

ALCO MANAGING WORK PRODUCTIVITY  

Remote work productivity refers to the effectiveness and output achieved by individuals and teams working remotely. It is a measure of how well remote workers are able to accomplish their tasks and meet their goals without being physically present in a traditional office setting. Remote work productivity relies on self-discipline, effective communication, and leveraging the right tools and strategies. By implementing these practices and focusing on achieving goals, remote workers can optimize their productivity and contribute to the success of their remote teams and organizations.

9:00 am – 12:00 pm | County: $150| Public/ Non Profit: $200

ALCO VIRTUAL COMMUNICATION AND FOLLOW-UP 

In this interactive and virtual instructor-led training, participants will explore effective approaches to ensure ongoing communication such as:

• Scheduling regular team meetings and one-on-one check-ins via video conferencing tools.
• Encouraging open dialogue during meetings to discuss both work-related matters and personal updates.
• Provide opportunities for employees to voice concerns, share successes, and offer feedback.

1:00 pm – 4:00 pm | County: $150| Public/ Non Profit: $200

ALCO VIRTUAL TEAM BUILDING AND SOCIALIZATION

In this interactive and virtual instructor-led training, participants will explore creative virtual team-building activities to boost engagement, and promote inclusivity within remote teams.

1:00 pm – 4:00 pm | County: $150| Public/ Non Profit: $200

ALCO DIGITAL REMOTE COLLABORATION TOOLS

In this course, participants will explore strategies to enhance virtual collaboration.  Hybrid teams typically require a suite of digital collaboration tools that facilitate various aspects of their work, such as communication platforms, video conferencing, project management, file sharing, calendaring, joint development, content creation, etc.

9:00 am – 12:00 pm | County: $150| Public/ Non Profit: $200

ALCO Developing the Leader in You Program (In-Person)

Developing the Leader in You” is a dynamic six-part series for emerging and aspiring leaders. This program runs in-person, once a week for 6 weeks. We will delve into core leadership competencies—Reflection, Innovation, Relationship, and Acumen—equipping you to lead effectively from any organizational level. Through assessments you will build self-awareness, and learn about self-management, intentionally building relationships, and your unique leadership style.

DLP is more than a program—it’s a commitment to continuous learning. Join this transformative journey where self-reflection, practice, and aspiration converge to shape you into the effective leader you aspire to be.

Register for Session One ONLY

9:00 am to 12:30 pm | County: $50| Public/Non-Profit: $50

ALCO Effective Communication Skills  (Virtual Instructor Led)

Effective communication skills are essential for managers and leaders in any organization. Some key skills explored in this training include: 
Active listening: 
Nonverbal communication: 
Empathy: 
Feedback: 
Conflict resolution: 

By developing these practical communication skills, participants will be better equipped to build strong
relationships with colleagues, foster a positive work environment and achieve  organizational goals.  

9:00 am – 12:00 pm | County: $150| Public/ Non Profit: $200

ALCO Effective Conflict Management (Virtual Instructor Led)

Difficult conversations are inevitable at work and in life. A misunderstanding, a missed deadline, or an upset boss or customer; can result in a difficult conversation. While they can be unpleasant, these conversations can be less painful and produce positive results. Individuals that complete this course will learn best practices for difficult conversations, and learn how to produce better outcomes as a result.
Workshop Objectives:
• Communicate effectively during difficult conversations
• Cultivate a different mindset about difficult conversations
• Manage your emotions
• Cultivate empathy
• Know the 8 Difficult Conversation Essentials 

9:00 am – 1:00 pm | County: $150| Public/Non-Profit: $200

ALCO CONDUCTING EFFECTIVE VIRTUAL MEETINGS 

In this interactive training, participants will learn  how to better navigate technology issues, maintain engagement among participants, ensure clear communication without in-person cues, and manage diverse schedules across time zones.

1:00 pm – 4:00 pm | County: $150| Public/ Non Profit: $200

ALCO Supervisor Development Program (In-Person)

SDP Series is for Supervisors and Team/Project-Leads. Register for Session One ONLY

This comprehensive series focuses on the essential skills, mindset, and competencies of a supervisor to be an effective “people manager” (competencies of collaboration) and “strategy manager” (competencies of action). Topics include:
Purpose & Core Values
Situational Leadership
Performance Management
Coaching
Employee Experience
Growth Mindset
Team Development & Performance
Strengths-Based Leadership
Strategic Management Tools
Organizational Culture

Register for Session One ONLY

9:00 am – 4:00 pm | County: $50| Public/ Non Profit: $50

ALCO Introduction to SharePoint

This live, instructor-led interactive training is aimed at instilling a core understanding of SharePoint Online, focusing on key functionalities including navigation, content management, and permissions through hands-on exercises. Participants will have an opportunity to practice the various tools available in SharePoint and ask questions to a live instructor.

9:00am – 12:00pm | County: $100 | Public/ Non-Profit: $150

ALCO Microsoft Teams

This course is a live instructor-led interactive virtual introduction to Microsoft® Office 365™ with Teams™ in a cloud-based environment. Learners will practice using Office 365 Suite Apps, how to communicate and collaborate through Microsoft® Teams™ via the messaging and meeting functionality.

9:00am – 12:00pm | County: $100 | Public/ Non-Profit: $150

ALCO Microsoft Word Intermediate

In this course, you will learn to create and modify complex documents and use tools that allow you to customize those documents. You will learn advanced concepts such customizing styles and themes, adding media, tables, flow controls, using mail merge and collaborating on documents with others.

9:00am – 4:00pm | County: $200 | Public/ Non-Profit: $250

ALCO Microsoft Word Advanced

In this course, students will learn to use the advanced capabilities of Microsoft Word including image manipulation, collaboration, and revision tracking, cross-referencing, and linking, document security, forms, and process automation through macros.

9:00am – 4:00pm | County: $250 | Public/ Non-Profit: $300

ALCO Microsoft OneNote

This is a live, interactive, instructor-led virtual training where participants will develop elevated note-taking methods in a digital platform to ultimately enhance productivity and organization skills.

9:00am – 12:00pm | County: $100 | Public/ Non-Profit: $150

ALCO Microsoft Excel Fundamentals

In this course, participants will focus on the basics of creating professional looking Microsoft Excel Documents. Create/Edit/Save worksheets, perform calculations, use basic formulas, modify worksheets, search/replace data, insert and delete rows and columns, format worksheets, use text and number formats, styles and conditional formats, and print and manage workbooks.

9:00am – 4:00pm | County: $200 | Public/ Non Profit: $250

ALCO Microsoft Excel Intermediate

Upon successful completion of this course, students will  review with a live instructor the power of data analysis and presentation to make informed, intelligent and organizational decisions.
You will:
• Work with functions
• Work with lists
• Analyze data
• Visualize data with charts
• Use PivotTables and PivotCharts.

9:00am – 4:00pm | County: $200 | Public/ Non Profit: $250

ALCO PowerPoint Advanced

Participants will learn how to use the advanced tools and features in PowerPoint to create and deliver engaging presentations.

9:00am – 12:00pm | County: $100 | Public/ Non-Profit: $150

ALCO Microsoft Excel Pivot Tables

In this course, participants will work with a live instructor practicing interactive and hands-on learning exercises to gain skills in the following:
Create from local and External data sources, create from multiple local data sources, summarize Data, Organize Data, Filter and Sort Data, Format Tables, Refresh Tables, Create/Edit Pivot Charts and Format Pivot Charts.

9:00am – 12:00pm | County: $150 | Public/ Non Profit: $200

ALCO Microsoft Excel Formulas Beginner

In this course, participants will learn Excel Beginning formulas such as Sum, Count, Average, Min, Max, Date and Time Functions, If, And, Or, and Not
Functions. Students will also explore Absolute References, Selecting Random data sampling, and more.

9:00am – 12:00pm | County: $150 | Public/ Non Profit: $200

ALCO Microsoft Excel Formulas Advanced

This course is great for professionals that are looking to to go beyond Basic Formulas.  Participants will master Excel Intermediate/Advanced Formulas such
as SUMIF, Concatenate, Text to Columns, Nested If Statements, Iserror, Index, Vlookup, Match, and much more.

9:00am – 12:00pm | County: $150 | Public/ Non Profit: $200

ALCO Microsoft Excel Advanced

In this advanced level, interactive and hands-on Excel Course students will learn and practice working with multiple worksheets and workbooks, use lookup functions and formula auditing, share and protect workbooks, automate workbook functionality, create sparklines and map data and forecast datalearn.  

9:00am – 4:00pm | County: $250 | Public/ Non-Profit: $300

ALCO REMOTE COLLABORATION AND PROJECT MANAGEMENT  

In this interactive training, participants will learn core tools in project planning and task delegation within a remote environment to enhance  collaborative work.

1:00 pm – 4:00 pm | County: $150| Public/ Non Profit: $200

ALCO Business Technical Writing

Effective business writing is critical for clear communication and achieving individual objectives.

Effective writing enhances interpersonal communication skills, email, business communication, customer interaction, social media, diversity and inclusion communication, and personal interactions.

Business writing is not only about grammar and semantics but also includes communicating your
thoughts concisely and clearly without jargon and respecting writing etiquette. Effective writing of short messages differs from writing reports and technical and legal writing.   
This training will help individuals improve:
– Email writing
– Business writing
– Social media and customer interaction
– Etiquette, DEI, compliance, and cultural inclusion

9:00am – 12:00pm | County: $150 | Public/ Non Profit: $200

ALCO Time Management and Productivity   

This course equips participants with key strategies for effective Time Management such as:

Setting goals and prioritizing tasks.

Overcoming common productivity challenges in a remote setting.

Time-blocking techniques and avoiding distractions.

1:00 pm – 4:00 pm | County: $150| Public/ Non Profit: $200

ALCO Effective Time Management

Effective Time Management skills are crucial for professionals who must balance multiple tasks, projects, and responsibilities. Key skills to focus on like Prioritization, Planning and Scheduling, Delegation, Time Blocking, Saying “No” and Time Tracking. By developing these time management skills, you’ll be better equipped to manage your workload, stay on top of deadlines and achieve your organizational goals.

9:00am – 12:00pm | County: $150 | Public/ Non Profit: $200

ALCO Data Analysis with Microsoft Excel

This course requires basic to intermediate Excel experience. It is intended for professionals interested in large data analytics, analysis and manipulation using Excel.  This training will enhance your experience with Excel Tables, Lists, Table Sorting, Filtering, Summarizing Data, Sort Advanced filters,  Group & Outline Data Validation, “What Is” Scenarios and  Data Analysis Tools, Pivot Tables
Slicers, Timelines Pivot Charts, Formula and Error Analysis ToolPak Functions, XLOOKUP, IFERROR, MATCH, COUNTBLANK, DAYS and NETWORKDAYS functions.

9:00am – 12:00pm | County: $150 | Public/ Non Profit: $150

Office Ergonomics

This training has been designed for employees who work at computers. This program will help you learn to prevent injuries and improve efficiency on and off the job, assess your own workstation, and make simple adjustments to improve
your safety and comfort.

10:00am – 11:00 am | County: No Cost | Public/ Non-Profit: $25

Procurement Basics –

ALCO Procurement Basics

The Basic Procurement course is for Alameda County staff who are new to procurement. Staff will receive an overview of Alameda County procurement policies, procedures and process.
This is a four hour class is designed for staff with limited procurement experience.
Objectives
• Describe ethics in relationship to the responsibilities of County staff
• Describe the roles and responsibilities of the Client Department, Procurement Department, and the Board of Supervisors
• Explain the Procurement Policy & Procedures
• Learn the steps of the procurement process
• Understand SLEB Subcontracting
• Access the available tools and resources used in the procurement process
• Understand Procurement Card Policy & Procedures.

8:30am – 12:30 pm | County: No Cost | Public/ Non-Profit: NA

Contracts Management –

ALCO Contracts Management 

ALCO Contract Management
This course is for Alameda County staff who are new to Contract Management. Staff will receive an overview of Alameda County Contract policies, procedures and processes.
This four hour class is designed for staff with limited contract experience.
Key Objectives:
• Describe ethics in relationship to the responsibilities of County staff
• Describe the roles and responsibilities of the Client Department, Contracts
• Explain Contract Management & Procedures

8:30am – 12:30 pm | County: No Cost | Public/ Non-Profit: NA

ALCO Set up for Success: New Supervisor On-Boarding:
Action

As a first-time manager, you likely feel a mixture of excitement and apprehension about your new role. What changes should you expect? How can you build rapport and make a good first impression with your new team? And above all, how can you become an effective boss? This guide will help you transition seamlessly from employee to manager. First, you will learn about your new responsibilities and key differences between employee and manager roles. You will then explore the first steps every new manager should take, followed by some top tips to help you thrive. Finally, you will examine a few common challenges new managers face and how to overcome them. (Self-paced Course)

ALCO Strategy Manager: Competencies of Action

Module 2: Strategy Manager focuses on strategic management skills and competencies of action including the ability to vision, analyze, decide, plan, lead change and ultimately create positive impact for stakeholders, clients and customers. This interactive eLearning module uses videos, examples, and links to other resources help you make informed decisions and better manage risk. This lesson is self-paced and can be revisited numerous times, commencing from where the lessons were last paused. Estimated time for completion is about 2 hours. (Self-paced Course)

ALCO People Manager: Competencies of Collaboration

Module 1: People Manager focuses on people management skills and competencies of collaboration including effective individual and team coaching as well as motivation, inclusion and employee engagement strategies. This interactive eLearning module uses videos, examples, and links to other resources to develop your leadership skills by using a flexible, situational approach to motivating and developing others. This lesson is self-paced and can be revisited numerous times, commencing from where the lessons were last paused. Estimated time for completion is about 3 hours. (Self-paced Course)

ALCO Emotionally Intelligent Communication: Giving and Accepting Feedback:

No matter where we reside in an organization or whether we are a manager or front-line employee, everyone has to give and accept feedback as part of their professional role. Here are a few examples: A coworker is late with a promised part of a big project you are working on together. This is not the first time they have let you down. A client is angry about an exchange they had with a team member and wants to vent. A supervisor is preparing to provide a verbal and written performance evaluation & your crew wants to win a prize related to outstanding work. Your company is considering adding a new feature where clients and customers can rate the service they receive instantly. You can probably see from these examples, that feedback is a natural part of how we communicate with one another about progress and performance. Click on the first lesson below and you’re ready to begin. (Self-paced Course)

Staying Buoyant & Proactive During Times of Change

The Training & Education Center is pleased to offer Staying Buoyant & Proactive, a three-part series from Senior Trainer & Consultant, Ruth Kim.

In these sessions, Ruth provides helpful guidance on:Understanding Change, Staying Buoyant & Being Proactive During Times of Significant Change.

The current global impact of COVID-19 is establishing new norms in our professional and personal lives, which can cause stress and feelings of defeat. We are facing new challenges of epic proportions, yet here are daily tools to practice for improved self-care and empowerment. (Self-paced Course)

ALCO Emerging Leaders and Communication:

Ready to lead? In this program we will help you explore your interest in the practice of leadership and improve your ability to communicate with and through others to create positive organizational impact. Leaders are made not born. Anyone can improve their ability to lead by developing the right mindset, behaviors and skills. Join us to gain a better understanding of your communication potential. (Self-paced Course)

How & Why I-Engage: Enhancing your Success

In this two-part E-Learning series, we will discuss HOW to heighten your commitment to your work, peers, and mission from one’s individual scope. I-Engage will explore the importance of maintaining a growth mindset to enable the delivery of excellence by discovering the best version of yourself. It is through the WHY that one discovers their personal meaning and purpose in what they do. These sessions will help you to explore what engagement looks and feels like, then introduce strategies to position yourself for greater success. (Self-paced Course)

Leveraging Peer Coaching at Work

Part One of this micro-learning, will introduce you to the role of a coach and identify the benefits of peer coaching. Part Two of this micro-learning, will introduce you to the COACH model, a framework to use during your coaching session. You will also learn skills and tips for effectively implementing a coaching partnership at work. (Self-paced Course)