Upcoming Classes

ALCO Emotionally Intelligent Communication: Giving and Accepting Feedback:

No matter where we reside in an organization or whether we are a manager or front-line employee, everyone has to give and accept feedback as part of their professional role. Here are a few examples: A coworker is late with a promised part of a big project you are working on together. This is not the first time they have let you down. A client is angry about an exchange they had with a team member and wants to vent. A supervisor is preparing to provide a verbal and written performance evaluation & your crew wants to win a prize related to outstanding work. Your company is considering adding a new feature where clients and customers can rate the service they receive instantly. You can probably see from these examples, that feedback is a natural part of how we communicate with one another about progress and performance. Click on the first lesson below and you’re ready to begin. (Self-paced Course)

Managing within Disability Laws & Leaves – December 7

FOR ALAMEDA COUNTY MANAGERS AND SUPERVISORS ONLY There have been significant changes in disability related employment law over the past several years. Specifically, because more types of employee absences are protected by the recently amended Family Medical Leave Act, more employees are covered. Understanding and managing these laws and leaves is critical. This interactive workshop provides a comprehensive overview of Federal and State Disability laws and leave provisions, and related County policies and procedures. It will also provide you with a wealth of information on resources and how to manage a variety of disability leaves and provisions, including Family Medical Leave Act, California Family Rights Act, Pregnancy Disability Leave, Maternity & Child Bonding Leave, and much more

1:00 pm – 5:00 pm | County: No Fee | Public/ Non Profit: N/A

ALCO Strategy Manager: Competencies of Action

Module 2: Strategy Manager focuses on strategic management skills and competencies of action including the ability to vision, analyze, decide, plan, lead change and ultimately create positive impact for stakeholders, clients and customers. This interactive eLearning module uses videos, examples, and links to other resources help you make informed decisions and better manage risk. This lesson is self-paced and can be revisited numerous times, commencing from where the lessons were last paused. Estimated time for completion is about 2 hours. (Self-paced Course)

ALCO Set up for Success: New Supervisor On-Boarding:
Action

As a first-time manager, you likely feel a mixture of excitement and apprehension about your new role. What changes should you expect? How can you build rapport and make a good first impression with your new team? And above all, how can you become an effective boss? This guide will help you transition seamlessly from employee to manager. First, you will learn about your new responsibilities and key differences between employee and manager roles. You will then explore the first steps every new manager should take, followed by some top tips to help you thrive. Finally, you will examine a few common challenges new managers face and how to overcome them. (Self-paced Course)

Office Ergonomics – December 5

ALCO Office Ergonomics

Office Ergonomics

The word ergonomics comes from the Greek word “ergon” which means work and “nomos” which means laws. It’s the science of work. Good ergonomic design removes incompatibilities between the work and the worker and creates the optimal work environment. This allows you to efficiently create the best product possible. Ergonomics is the science of fitting the job to the worker.

10:00am – 11:00am | County: No Cost | Public/ Non Profit: NA

Microsoft Teams Overview – December 6

This course is an introduction to Microsoft® Office 365™ with Teams™ in a cloud-based environment. Using the Office 365 suite of productivity apps, users can easily communicate and collaborate together through Microsoft® Teams™ messaging and meeting functionality.

9:00am – 1:00pm | County: $150 | Public/ Non Profit: $150

Data Analysis with Excel – December 13

This course requires basic to intermediate Excel experience. It is intended for professionals interested in large data analytics, analysis and manipulation using Excel.  This training will enhance your experience with Excel Tables, Lists, Table Sorting, Filtering, Summarizing Data, Sort Advanced filters,  Group & Outline Data Validation, “What Is” Scenarios and  Data Analysis Tools, Pivot Tables
Slicers, Timelines Pivot Charts, Formula and Error Analysis ToolPak Functions, XLOOKUP, IFERROR, MATCH, COUNTBLANK, DAYS and NETWORKDAYS functions.

9:00am – 12:00pm | County: $150 | Public/ Non Profit: $150

ALCO Set up for Success: New Supervisor On-Boarding:
Action

As a first-time manager, you likely feel a mixture of excitement and apprehension about your new role. What changes should you expect? How can you build rapport and make a good first impression with your new team? And above all, how can you become an effective boss? This guide will help you transition seamlessly from employee to manager. First, you will learn about your new responsibilities and key differences between employee and manager roles. You will then explore the first steps every new manager should take, followed by some top tips to help you thrive. Finally, you will examine a few common challenges new managers face and how to overcome them. (Self-paced Course)

ALCO Strategy Manager: Competencies of Action

Module 2: Strategy Manager focuses on strategic management skills and competencies of action including the ability to vision, analyze, decide, plan, lead change and ultimately create positive impact for stakeholders, clients and customers. This interactive eLearning module uses videos, examples, and links to other resources help you make informed decisions and better manage risk. This lesson is self-paced and can be revisited numerous times, commencing from where the lessons were last paused. Estimated time for completion is about 2 hours. (Self-paced Course)

ALCO People Manager: Competencies of Collaboration

Module 1: People Manager focuses on people management skills and competencies of collaboration including effective individual and team coaching as well as motivation, inclusion and employee engagement strategies. This interactive eLearning module uses videos, examples, and links to other resources to develop your leadership skills by using a flexible, situational approach to motivating and developing others. This lesson is self-paced and can be revisited numerous times, commencing from where the lessons were last paused. Estimated time for completion is about 3 hours. (Self-paced Course)

ALCO Emotionally Intelligent Communication: Giving and Accepting Feedback:

No matter where we reside in an organization or whether we are a manager or front-line employee, everyone has to give and accept feedback as part of their professional role. Here are a few examples: A coworker is late with a promised part of a big project you are working on together. This is not the first time they have let you down. A client is angry about an exchange they had with a team member and wants to vent. A supervisor is preparing to provide a verbal and written performance evaluation & your crew wants to win a prize related to outstanding work. Your company is considering adding a new feature where clients and customers can rate the service they receive instantly. You can probably see from these examples, that feedback is a natural part of how we communicate with one another about progress and performance. Click on the first lesson below and you’re ready to begin. (Self-paced Course)

Staying Buoyant & Proactive During Times of Change

The Training & Education Center is pleased to offer Staying Buoyant & Proactive, a three-part series from Senior Trainer & Consultant, Ruth Kim.

In these sessions, Ruth provides helpful guidance on:Understanding Change, Staying Buoyant & Being Proactive During Times of Significant Change.

The current global impact of COVID-19 is establishing new norms in our professional and personal lives, which can cause stress and feelings of defeat. We are facing new challenges of epic proportions, yet here are daily tools to practice for improved self-care and empowerment. (Self-paced Course)

ALCO Emerging Leaders and Communication:

Ready to lead? In this program we will help you explore your interest in the practice of leadership and improve your ability to communicate with and through others to create positive organizational impact. Leaders are made not born. Anyone can improve their ability to lead by developing the right mindset, behaviors and skills. Join us to gain a better understanding of your communication potential. (Self-paced Course)

How & Why I-Engage: Enhancing your Success

In this two-part E-Learning series, we will discuss HOW to heighten your commitment to your work, peers, and mission from one’s individual scope. I-Engage will explore the importance of maintaining a growth mindset to enable the delivery of excellence by discovering the best version of yourself. It is through the WHY that one discovers their personal meaning and purpose in what they do. These sessions will help you to explore what engagement looks and feels like, then introduce strategies to position yourself for greater success. (Self-paced Course)

Leveraging Peer Coaching at Work

Part One of this micro-learning, will introduce you to the role of a coach and identify the benefits of peer coaching. Part Two of this micro-learning, will introduce you to the COACH model, a framework to use during your coaching session. You will also learn skills and tips for effectively implementing a coaching partnership at work. (Self-paced Course)