Alameda County Training & Education Center

For Learners

Training and educational opportunities for Alameda County employees and organizations in the East Bay

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Featured Classes

Office Ergonomics - April 14

This program will help you learn to prevent injuries and improve efficiency on and off the job, assess your own workstation, and make simple adjustments.

Office Ergonomics - April 14

This training has been designed for employees who work at computers. This program will help you learn to prevent injuries and improve efficiency on and off the job, assess your own workstation, and make simple adjustments to improve your safety and comfort.

2:00 pm – 3:30 pm | County: No Fee | Public/ Non Profit: $60

Developing Effective Teams – April 20

Explore how groups evolve into teams, understand group dynamics, assess your own team player style, and understand the role of the team leader.

Developing Effective Teams – April 20

Explore how groups evolve into teams, understand group dynamics, assess your own team player style, and understand the role of the team leader. Participants will also learn about Patrick Lencioni’s 5 dysfunctions of teams and 5 key issues for team success.

10:00 am – 12:00 pm | County: No Fee | Public/ Non Profit: $60

Effective Customer Service in the Public Sector – April 21

Customer service is crucial for all organizations, especially in the public sector where people and the greater good are our focus.

Effective Customer Service in the Public Sector – April 21

Customer service is crucial for all organizations, especially in the public sector where people and the greater good are our focus. Providing a foundation for civic engagement begins with understanding who your customers are and establishing a customer focus in how to meet their needs. This class is designed for employees at all levels to develop effective relationships with internal and external customers and understanding how one’s role supports the mission and values of Alameda County, including when handling difficult customer situations.

9:00 am – 11:00 am | County: No Fee | Public/ Non Profit: $60

Grammar Fundamentals – May 12 & 14 (Two-Day Series)

In this two-day course, participants will review key grammar and punctuation rules that are necessary to maintain credibility in today’s competitive market.

Grammar Fundamentals – May 12 & 14 (Two-Day Series)

At work you likely don’t need to be a grammar expert, but we must project a consistent and professional image. In this two-day course, participants will review key grammar and punctuation rules that are necessary to maintain credibility in today’s competitive market. Through games, examples, and practice exercises, you will learn to identify and correct errors and awkward constructions in your writing and others. It has likely been years since; you’ve even considered grammar rules. It’s always a great idea to invest time in a refresher to grow your skills and confidence in your written products. Prerequisite: Attendees are encouraged to find a job-relevant document they need to plan/draft for work to use during this session.

9:00 am – 10:30 am | County: $200 | Public/ Non Profit: $240