Upcoming Classes

Developing leaders

ALCO Leadership Programs
For All Employees—Non Managers and Supervisors
One night you go to bed and wake up the next morning, responsible for managing a group of people or a project. Are you prepared? Most people aren’t. In this series of workshops, you will learn how to prepare yourself for a leadership role in the future and develop your leadership abilities within your current job.
By registering for the first session, you will be registered for the entire six-day program.


9:00 am – 1:00 pm | County: $25 | Public/ Non Profit: $360 | Private: $600


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Focusing on the People Side of Management: For Alameda County Managers & Supervisors Only
For Alameda County Managers & Supervisors Only
This class will offer an overview of the Civil Service System, how it works and how to navigate through it. This knowledge is critical to the hiring, re-classification, promotion, and related processes. Learn how to do it right the first time.


8:30 am – 12:30 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


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For Alameda County Managers & Supervisors Only
Managing an employees’ performance is a critical task for supervisors. Ideally, regularly scheduled performance evaluations serve to formalize ongoing contacts, restate expectations and document employee performance over time. A consistent system of documenting and communicating performance issues facilitates a successful foundation for discipline if and when it becomes necessary. This workshop provides information and tools to improve supervisors’ effectiveness in documenting each of the performance management components.


8:30 am – 4:30 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


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For Alameda County Managers & Supervisors Only
The goal of this training is to assist managers in better understanding sexual harassment in the workplace, including federal and state laws, County policy, the consequences of harassment, how to prevent sexual harassment, how to handle sexual harassment claims, and how to maintain a respectful workplace. This training meets the requirements of California law AB 1825, for sexual harassment, and law AB 2053 for abusive conduct. For Alameda County Staff Only: CAO Line Staff, New Managers, New Supervisors and New Leads.


9:00 am – 12:00 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


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For Alameda County Managers & Supervisors Only
This session will provide you with a basic understanding and working knowledge of diversity and inclusion (D&I) as an organizational strategy. The session will include discussion about how D&I can improve organizational performance, current EEO laws, the countywide discrimination complaints/processes, and best practices. Situational exercises and case studies will cover the impact of employment laws and D&I in promoting employee engagement, creating a diverse, productive workforce and provide appropriate responses to harassment and discrimination complaints.


8:30 am – 12:30 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


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For Alameda County Managers & Supervisors Only
There have been significant changes in disability related employment law over the past several years. Specifically, more types of employee absences are protected by the recently amended Family Medical Leave Act, more employees are covered. Understanding and managing these laws and leaves is critical. This interactive workshop provides a comprehensive overview of Federal and State Disability laws and leave provisions, and related County policies and procedures. It will also provide you with a wealth of information on resources and how to manage a variety of disability leaves and provisions, including Family Medical Leave Act, California Family Rights Act, Pregnancy Disability Leave, Maternity & Child Bonding Leave, and much more.


1:00 pm – 5:00 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


Register
For Alameda County Managers & Supervisors Only
The goal of this training is to assist managers in better understanding sexual harassment in the workplace, including federal and state laws, County policy, the consequences of harassment, how to prevent sexual harassment, how to handle sexual harassment claims, and how to maintain a respectful workplace. This training meets the requirements of California law AB 1825, for sexual harassment, and law AB 2053 for abusive conduct. For Alameda County Staff Only: CAO Line Staff, New Managers, New Supervisors and New Leads.


1:00 pm – 4:00 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


Register
For Alameda County Managers & Supervisors Only
The goal of this training is to assist managers in better understanding sexual harassment in the workplace, including federal and state laws, County policy, the consequences of harassment, how to prevent sexual harassment, how to handle sexual harassment claims, and how to maintain a respectful workplace. This training meets the requirements of California law AB 1825, for sexual harassment, and law AB 2053 for abusive conduct. For Alameda County Staff Only: CAO Line Staff, New Managers, New Supervisors and New Leads.


9:00 am – 12:00 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


Register
For Alameda County Managers & Supervisors Only
The goal of this training is to assist managers in better understanding sexual harassment in the workplace, including federal and state laws, County policy, the consequences of harassment, how to prevent sexual harassment, how to handle sexual harassment claims, and how to maintain a respectful workplace. This training meets the requirements of California law AB 1825, for sexual harassment, and law AB 2053 for abusive conduct. For Alameda County Staff Only: CAO Line Staff, New Managers, New Supervisors and New Leads.


1:00 pm – 4:00 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


Register
For Alameda County Managers & Supervisors Only
The goal of this training is to assist managers in better understanding sexual harassment in the workplace, including federal and state laws, County policy, the consequences of harassment, how to prevent sexual harassment, how to handle sexual harassment claims, and how to maintain a respectful workplace. This training meets the requirements of California law AB 1825, for sexual harassment, and law AB 2053 for abusive conduct. For Alameda County Staff Only: CAO Line Staff, New Managers, New Supervisors and New Leads.


1:00 pm – 4:00 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


Register
For Alameda County Managers & Supervisors Only
The goal of this training is to assist managers in better understanding sexual harassment in the workplace, including federal and state laws, County policy, the consequences of harassment, how to prevent sexual harassment, how to handle sexual harassment claims, and how to maintain a respectful workplace. This training meets the requirements of California law AB 1825, for sexual harassment, and law AB 2053 for abusive conduct. For Alameda County Staff Only: CAO Line Staff, New Managers, New Supervisors and New Leads.


1:00 pm – 4:00 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


Register

 

Developing individuals

In-Person Training
This training has been designed for employees who work at computers. This program will help you learn to prevent injuries and improve efficiency on and off the job, assess your own workstation, and make simple adjustments to improve your safety and comfort.


9:00 am – 12:30 pm | County: $100 | Public/ Non Profit: $125 | Private: $150


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Customer service is crucial for all organizations, especially in the public sector where people and the greater good are our focus. Providing a foundation for civic engagement begins with understanding who your customers are and establishing a customer focus in how to meet their needs. This class is designed for employees at all levels to develop effective relationships with internal and external customers and understanding how one’s role supports the mission and values of Alameda County, including when handling difficult customer situations.


9:00 am – 3:30 pm | County: No Fee | Public/ Non Profit: $125 | Private: $150


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Do you want to shorten meetings and boost the effectiveness of the time you spend in them? This Meeting and Facilitation Skills course provides practical techniques to keep meeting participants focused on clear objectives, and to help team members more clearly grasp communication techniques that help everyone realize shared goals.


8:30 am – 12:30 pm | County: $100 | Public/ Non Profit: $125 | Private: $150


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I-Engage is a holistic, from-the-ground-up approach to employee engagement. Engaged employees have a heightened connection to their work, their co-workers, their organization, and its mission. Finding personal meaning and pride in what they do. Engaged employees also believe their organization values them and, in return, go above and beyond the minimum to deliver excellent performance – finding personal meaning and pride in what they do. This session will explore what engagement looks like for you, and teach you strategies that position you for greater personal and organizational success.


9:00 am – 3:30 pm | County: No Fee | Public/ Non Profit: $200 | Private: $225


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Learn how to work with your supervisor toward mutually agreed-upon goals that are in the best interests of you, your supervisor, and your organization. Participants will learn how building a strong relationship with their supervisor to increase effectiveness and improve work life.


9:00 am – 1:00 pm | County: No Fee | Public/ Non Profit: $100 | Private: $150


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Grants give you a chance to tell the story of your human services program to new audiences. Learn how to craft each component of your narrative to persuade federal, state, and foundation funders that your program deserves their support. This half-day, interactive course will teach you the basic skills you need to write effective grant proposals.


1:00 pm – 4:00 pm | County: No Fee | Public/ Non Profit: $100 | Private: $150


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Participants in this training will learn about injury and illness assessment, bleeding control and shock management, environmental emergencies, and first aid or response methods to treat injuries related to burns, the head, fractures, strains, poisoning, convulsions and others. Participants will also be trained in Cardiopulmonary Resuscitation (CPR) and the Automated External Defibrillator (AED) device and how it is used to treat sudden cardiac arrest. Receive a CPR/AED/First Aid certification valid for two years.


9:00 am – 2:00 pm | County: $100 | Public/ Non Profit: $125 | Private: $150


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Achieve optimal program goals and results. If you want to be more successful and position yourself for development and growth opportunities – you need to take this class. Participants will learn what political astuteness is, what value it has to them personally and professionally, and how to develop and apply it, daily.


1:00 pm – 5:00 pm | County: $25 | Public/ Non Profit: $60 | Private: $100


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The transition from peer to a leadership role is one of the most significant and challenging career steps. New leaders face new expectations, changing lateral relationships, added responsibilities, and the need to develop additional knowledge and skills especially, around difficult conversations and providing feedback. Research shows that at least 75% of all managers and leaders have not successfully made the transition. Participants will explore the challenges faced by new leaders and learn key skills needed to successfully make the transition into leading former peers.


9:00 am – 3:30 pm | County: No Fee | Public/ Non Profit: $175 | Private: $225


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Did you know that people who use their strengths daily are six times more likely to be engaged, satisfied, and productive on the job and less likely to experience stress or anxiety? In this half-day class, you will use the StrengthsFinder assessment to discover your natural talents and special interests. Through reflection, discussions, and group activities, you will begin to understand how to articulate and apply your unique value in a way that is deeper than the stereotypical phrases we often use to describe ourselves. This course involves an on-line prerequisite that should be completed before this session.


9:00 am – 12:30 pm | County: $25 | Public/ Non Profit: $60 | Private: $100


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This is a continuation of Part I and will review concepts from the first training and go into more depth on issues related to budgeting positions, contracting, audits and sources of revenue. This training has a particular focus on County budgets but will be applicable to many public sector and private agencies.


8:30 am – 12:30 pm | County: No Fee | Public/ Non Profit: $125 | Private: $150


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In this session, we will explore the unique intersection of the Head & Heart through Behavioral Emotional Intelligence (BEQ). BEQ focuses on how effectively people work with others. Studies have shown that emotional intelligence competencies account for the difference between star performers and average performers, particularly in positions of leadership. Using BEQ is an approach that shows how behaviors can be used to put emotional intelligence into action. It identifies skills that can be learned and developed, turning an interesting concept into a powerful workplace advantage.


1:00 pm – 5:00 pm | County: $25 | Public/ Non Profit: $60 | Private: $100


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You own your career; the organization owns the jobs. Learn how to plan and develop your career to best meet your own personal development goals and how to always be an essential part of the organization.
– Self-Assessment and Career Planning
– Resume Development & Interviewing for Advantage
– Networking & The Power of Reputation
Note: By registering for the first session, you will be registered for the entire series.


8:30 am – 3:30 pm | County: $25 | Public/ Non Profit: $100 | Private: $200


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Individual strengths and personal effort drive effective organizations. The 7 Habits of Highly Effective People training helps your organization achieve sustained, superior results by focusing on improving the effectiveness of individuals and leaders. Participants gain hands-on experience, applying timeless principles that yield greater productivity, improved communication, strengthened relationships, increased influence, and laser-like focus on critical priorities. Participants learn how to: take initiative, balance key priorities, improve interpersonal communication, leverage creative collaboration, and apply principles for achieving a balanced life. Participants are eligible in receiving 14 hours of IACET CEU credit or 17 NASBA CPE credits upon completing this course.


8:30 am – 4:30 pm | County: No Fee | Public/ Non Profit: $200 | Private: $225


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This popular two-day course – formerly known as Professional Writing Skills – has been updated to offer a streamlined writing planning process, modern formatting techniques, and the essential grammar and punctuation rules you need to follow. This is one of our most popular business writing courses; we designed it for businesspeople who need to get their points across clearly and quickly. Through exercises, activities, and teamwork, participants learn practical, job-relevant, techniques.


9:00 am – 4:30 pm | County: $350 | Public/ Non Profit: $400 | Private: $450


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Conflict seems inevitable, especially in the workplace. No matter how well we normally get along with the people we work with, occasionally conflicts will occur. What are the sources of conflict and how do we respond to conflict? Is conflict ever constructive? This workshop will examine the nature of conflict, the different ways you handle conflict, and methods to cope with conflict.


9:00 am – 12:30 pm | County: $25 | Public/ Non Profit: $60 | Private: $100


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Media and software training


This course is designed to provide participants with a fundamental understanding of the capabilities of Power BI. Students will discover how to quickly gather, cleanse and transform data with just a few clicks. Participants will create visualizations and incorporate them into dashboards that can provide up to the minute reporting. At the end of this course, participants will have a solid understanding of the skills required to use Power BI.


9:00 am – 4:30 pm | County: $515 | Public/ Non Profit: $565 | Private: $620


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Project Management Boot Camp – April 24, 25 and 26 or November 6, 7 and 8 (Three-Day Program) The Project Management Boot Camp is designed to introduce students to the fundamental concepts of project planning and management while learning to use Microsoft Project to track the activities of projects. You will identify the features and attributes of a project, determine the actions involved in scope planning and understand the components of time management. Students will engage in activities to plan and focus on a project, defining outcomes of the project. Throughout the class, students will learn how to use Microsoft Project to create and manage tasks, work with the critical path, use baselines, track progress and evaluate data. Focusing on the generally accepted practices of project management recognized by the Project Management Institute, Inc. (PMI), this course offers you a standards-based approach to successful project management across application areas and industries.
Prerequisites: Students do not have to have project management background but exposure to MS Excel or other Windows-based software is very important.


9:00 am – 4:30 pm | County: $900 | Public/ Non Profit: $1035 | Private: $1195


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This advanced course is designed for participants with an understanding of the core capabilities of Power BI. Participants will explore mastery techniques with all the dash-boarding and reporting features of Microsoft Power BI, combine data from multiple sources, create and publish reports across multiple platforms.


9:00 am – 4:30 pm | County: $515 | Public/ Non Profit: $565 | Private: $620


Register

Live Virtual Training Workshops
We’re drowning in email messages that are too long, difficult to understand, and unclear. This 90-minute webinar will help you get results from your email by following a simple planning process, formatting your messages so they are professional and easy to read, and establishing and maintaining a professional image by choosing the right words and avoiding common grammar and punctuation errors.


11:00 am – 12:30 pm |County: $100 | Public/ Non Profit: $125 | Private: $150


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Adobe Courses
In this course, you will use Adobe® Acrobat® Pro to convert technical documents to PDF files, enhance and control PDF content accessibility, customize PDF documents for interactive use online, and prepare PDFs for commercial printing. This course is designed for users who want to employ the advanced productivity and creative features of Acrobat X Pro.


9:00 am – 4:30 pm | County: $200 | Public/ Non Profit: $240 | Private: $240


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Microsoft Office 2016 Courses
Upon successful completion of this course, participants will be able to perform advanced data analysis, collaborate on workbooks with other users, and automate workbook functionality. Explore techniques for working with multiple worksheets and workbooks, use Lookup functions and formula auditing, share and protect workbooks and learn to automate workbook functionality.


9:00 am – 4:30 pm | County: $200 | Public/ Non Profit: $240 | Private: $240


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This course builds upon the foundational Microsoft knowledge and skills you’ve already acquired, and explores the enhanced features you’ll want to leverage in order to improve the way you manage, organize, present, and distribute your data and information. Participants learn new and enhanced features that are common across all applications in Office 2016 including how to modify documents using Word, enhancing worksheet data using Excel, Augment a presentation using PowerPoint, create a database in Access and better utilize mail, calendars, contacts, and tasks in Outlook.


9:00 am – 4:30 pm | County: $175 | Public/ Non Profit: $200 | Private: $225


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We are now living in the age of big data. Fortunately, Excel provides Power Pivot to help you organize, manipulate, and report on your data in the best way possible. Since a tool is only as good as the person using it, it is important to gain a solid understanding of Power Pivot to maximize your effectiveness when analyzing data. This course is designed for experienced Excel users who are seeking to advance their data analysis capabilities by using Power Pivot.


9:00 am – 12:00 pm or 1:00 pm – 4:00 pm | County: $100 | Public/ Non Profit: $125 | Private: $150


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This course is designed for students who already have foundational knowledge and skills in Excel 2013 and who wish to begin taking advantage of some of the higher-level functionality in Excel to summarize table data in Excel by using functions, charts, and pivot tables and display those elements in a dashboard format.


9:00 am – 4:30 pm | County: $190 | Public/ Non Profit: $215 | Private: $240


Register
Learn how to use Microsoft Office Word 2016 in collaboration with complex documents, and manage how the documents are accessed and distributed. Learn how to revise, manage, and secure your business documents, add reference marks and notes.


9:00 am – 4:30 pm | County: $200 | Public/ Non Profit: $240 | Private: $240


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In this course, participants will explore features within Microsoft Outlook to customize command sets, configure mail accounts, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate many management tasks, work with calendars and contacts, manage tasks, protect data with archiving and data files, as well as share and delegate access to your work spaces.


9:00 am – 4:30 pm | County: $200 | Public/ Non Profit: $240 | Private: $240


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In this course, learn how to best enter and organize data, perform calculations with simple functions, work with multiple worksheets, format the appearance of your data and cells, and build charts and customize how Excel behaves to more closely meet your needs.


9:00 am – 4:30 pm | County: $200 | Public/ Non Profit: $240 | Private: $240


Register

Microsoft Office 2013 Courses
This course is designed for students who already have foundational knowledge and skills in Excel 2013 and wish to begin taking advantage of some of the higher-level functionality in Excel to analyze and present data. In this course you will create advanced formulas, analyze data by using functions and conditional formatting, and visualize data by using basic charts, PivotTables, slicers, and PivotCharts.


9:00 am – 4:30 pm | County: $200 | Public/ Non Profit: $240 | Private: $240


Register