Upcoming Classes

Developing leaders

ALCO Leadership Programs
For All Employees—Non Managers and Supervisors
One night you go to bed and wake up the next morning, responsible for managing a group of people or a project. Are you prepared? Most people aren’t. In this series of workshops, you will learn how to prepare yourself for a leadership role in the future and develop your leadership abilities within your current job.
By registering for the first session, you will be registered for the entire six-day program.


9:00am – 12:30pm | County: $25 | Public/ Non Profit: $360 | Private: $600


Register
For All Employees—Non Managers and Supervisors
Registrants from prior offerings that need to make up sessions may register for one session and should review on-line course catalog to ensure missed session topics are being covered. Session dates no longer will match due to course reboot and curriculum update.
Recommended for new Supervisors and those interested in further development in supervision skills.
This comprehensive series trains current supervisors on essential skills and competencies covering the following dimensions of effective supervision: Strategic Thinking, Political and Business Acumen, Civic Engagement, Organizational Planning, Coaching, and Accountability.
By registering for the first session, you will be registered for the entire six-day program.


9:00am – 12:30pm | County: $50 | Public/ Non Profit: $450 | Private: $500


Register
For All Employees—Non Managers and Supervisors
One night you go to bed and wake up the next morning, responsible for managing a group of people or a project. Are you prepared? Most people aren’t. In this series of workshops, you will learn how to prepare yourself for a leadership role in the future and develop your leadership abilities within your current job.
By registering for the first session, you will be registered for the entire six-day program.


9:00am – 12:30pm | County: $25 | Public/ Non Profit: $360 | Private: $600


Register

Focusing on the People Side of Management: For Alameda County Managers & Supervisors Only
For Alameda County Managers & Supervisors Only
The goal of this training is to assist managers in better understanding sexual harassment in the workplace, including federal and state laws, County policy, the consequences of harassment, how to prevent sexual harassment, how to handle sexual harassment claims, and how to maintain a respectful workplace. This training meets the requirements of California law AB 1825, for sexual harassment, and law AB 2053 for abusive conduct. For Alameda County Staff Only: CAO Line Staff, New Managers, New Supervisors and New Leads.


1:00 pm – 4:00 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


Register
For Alameda County Managers & Supervisors Only
Managing an employees’ performance is a critical task for supervisors. Ideally, regularly scheduled performance evaluations serve to formalize ongoing contacts, restate expectations and document employee performance over time. A consistent system of documenting and communicating performance issues facilitates a successful foundation for discipline if and when it becomes necessary. This workshop provides information and tools to improve supervisors’ effectiveness in documenting each of the performance management components.


8:30 am – 4:30 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


Register
For Alameda County Managers & Supervisors Only
Achieve a better understanding of the basic principles and practices of labor relations including preparing and organizing for bargaining, learning how to write important contract clauses, and enforcing and administering the collective bargaining agreement. This all-day session will cover your role as a supervisor/manager. You will learn how to be an effective manager working with represented employees and apply your understanding of labor relations to your job.


8:30 am – 4:30 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


Register
For Alameda County Managers & Supervisors Only
There have been significant changes in disability related employment law over the past several years. Specifically, more types of employee absences are protected by the recently amended Family Medical Leave Act, more employees are covered. Understanding and managing these laws and leaves is critical. This interactive workshop provides a comprehensive overview of Federal and State Disability laws and leave provisions, and related County policies and procedures. It will also provide you with a wealth of information on resources and how to manage a variety of disability leaves and provisions, including Family Medical Leave Act, California Family Rights Act, Pregnancy Disability Leave, Maternity & Child Bonding Leave, and much more.


8:30 am – 12:30 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


Register
For Alameda County Managers & Supervisors Only
The goal of this training is to assist managers in better understanding sexual harassment in the workplace, including federal and state laws, County policy, the consequences of harassment, how to prevent sexual harassment, how to handle sexual harassment claims, and how to maintain a respectful workplace. This training meets the requirements of California law AB 1825, for sexual harassment, and law AB 2053 for abusive conduct. For Alameda County Staff Only: CAO Line Staff, New Managers, New Supervisors and New Leads.


1:00 pm – 4:00 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


Register
For Alameda County Managers & Supervisors Only
Good performance starts with clear goals, making sure that people understand what they are being asked to do and what good performance looks like. Through discussion and role play, managers and supervisors will be better able to set appropriate performance goals, provide on-going coaching and feedback, and ensure optimal performance from motivated employees.


1:00 pm – 4:30 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


Register
For Alameda County Managers & Supervisors Only
There have been significant changes in disability related employment law over the past several years. Specifically, more types of employee absences are protected by the recently amended Family Medical Leave Act, more employees are covered. Understanding and managing these laws and leaves is critical. This interactive workshop provides a comprehensive overview of Federal and State Disability laws and leave provisions, and related County policies and procedures. It will also provide you with a wealth of information on resources and how to manage a variety of disability leaves and provisions, including Family Medical Leave Act, California Family Rights Act, Pregnancy Disability Leave, Maternity & Child Bonding Leave, and much more.


8:30 am – 12:30 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


Register
For Alameda County Managers & Supervisors Only
Achieve a better understanding of the basic principles and practices of labor relations including preparing and organizing for bargaining, learning how to write important contract clauses, and enforcing and administering the collective bargaining agreement. This all-day session will cover your role as a supervisor/manager. You will learn how to be an effective manager working with represented employees and apply your understanding of labor relations to your job.


8:30 am – 4:30 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


Register
For Alameda County Managers & Supervisors Only
Good performance starts with clear goals, making sure that people understand what they are being asked to do and what good performance looks like. Through discussion and role play, managers and supervisors will be better able to set appropriate performance goals, provide on-going coaching and feedback, and ensure optimal performance from motivated employees.


1:00 pm – 4:30 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


Register
For Alameda County Managers & Supervisors Only
There have been significant changes in disability related employment law over the past several years. Specifically, more types of employee absences are protected by the recently amended Family Medical Leave Act, more employees are covered. Understanding and managing these laws and leaves is critical. This interactive workshop provides a comprehensive overview of Federal and State Disability laws and leave provisions, and related County policies and procedures. It will also provide you with a wealth of information on resources and how to manage a variety of disability leaves and provisions, including Family Medical Leave Act, California Family Rights Act, Pregnancy Disability Leave, Maternity & Child Bonding Leave, and much more.


1:00 pm – 5:00 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


Register
For Alameda County Managers & Supervisors Only
Managing an employees’ performance is a critical task for supervisors. Ideally, regularly scheduled performance evaluations serve to formalize ongoing contacts, restate expectations and document employee performance over time. A consistent system of documenting and communicating performance issues facilitates a successful foundation for discipline if and when it becomes necessary. This workshop provides information and tools to improve supervisors’ effectiveness in documenting each of the performance management components.


8:30 pm – 4:30 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


Register
For Alameda County Managers & Supervisors Only
The goal of this training is to assist managers in better understanding sexual harassment in the workplace, including federal and state laws, County policy, the consequences of harassment, how to prevent sexual harassment, how to handle sexual harassment claims, and how to maintain a respectful workplace. This training meets the requirements of California law AB 1825, for sexual harassment, and law AB 2053 for abusive conduct. For Alameda County Staff Only: CAO Line Staff, New Managers, New Supervisors and New Leads.


9:00 am – 12:00 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


Register
For Alameda County Managers & Supervisors Only
The goal of this training is to assist managers in better understanding sexual harassment in the workplace, including federal and state laws, County policy, the consequences of harassment, how to prevent sexual harassment, how to handle sexual harassment claims, and how to maintain a respectful workplace. This training meets the requirements of California law AB 1825, for sexual harassment, and law AB 2053 for abusive conduct. For Alameda County Staff Only: CAO Line Staff, New Managers, New Supervisors and New Leads.


1:00 pm – 4:00 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


Register
For Alameda County Managers & Supervisors Only
There have been significant changes in disability related employment law over the past several years. Specifically, more types of employee absences are protected by the recently amended Family Medical Leave Act, more employees are covered. Understanding and managing these laws and leaves is critical. This interactive workshop provides a comprehensive overview of Federal and State Disability laws and leave provisions, and related County policies and procedures. It will also provide you with a wealth of information on resources and how to manage a variety of disability leaves and provisions, including Family Medical Leave Act, California Family Rights Act, Pregnancy Disability Leave, Maternity & Child Bonding Leave, and much more.


1:00 pm – 5:00 pm | County: No Fee | Public/ Non Profit: N/A | Private: N/A


Register
In-Person Training
The best managers are great coaches. Are you one? Coaching helps you to develop, inspire, and motivate employees to better serve others. This session is specifically aimed at supervisors and managers wanting to acquire foundational coaching skills to help them better support the people they manage.


9:00am – 4:30pm | County: $25 | Public/ Non Profit: $60 | Private: $100


Register
Trust-related problems like redundancy, bureaucracy, fraud, and turnover put the skids on productivity, divert resources, squander opportunities, and chip away at an organization’s brand/reputation. On the other hand, leaders who make building trust in the workplace an explicit goal of their jobs elevate trust to a strategic advantage—accelerating growth, enhancing innovation, improving collaboration and execution. Leading at the Speed of Trust is a highly interactive workshop that engages leaders in the real work of identifying and closing the trust gaps that exist in your organization. Instead of paying outrageous “Trust Taxes,” your organization can begin to realize “Trust Dividends.”


9:00am – 5:00pm | 25th Anniversary Special: $25 For All!


Register
Conflict seems inevitable, especially in the workplace. No matter how well we normally get along with the people we work with, occasionally conflicts will occur. What are the sources of conflict and how do we respond to conflict? Is conflict ever constructive? This workshop will examine the nature of conflict, the different ways people handle conflict, and methods to cope with conflict.


1:00pm – 4:30pm | County: $25 | Public/ Non Profit: $60 | Private: $100


Register
What is the path to becoming a great leader? It starts with understanding your strengths. Great leaders have a deep knowledge of their own strengths and develop the strengths of their followers. Discover how you can leave a positive leadership legacy and inspire your followers in Strengths Based Leadership. It is a prerequisite that participants of this training currently function as supervisors.


1:00pm – 4:30pm | County: $25 | Public/ Non Profit: $60 | Private: $100


Register
Good performance starts with clear goals, making sure that people understand what they are being asked to do and what good performance looks like. Through discussion and role play, managers and supervisors will be better able to set appropriate performance goals, provide on-going coaching and feedback, and ensure optimal performance from motivated employees. It is a prerequisite that participants of this training currently function as supervisors.


1:00pm – 4:30pm | County: No Fee | Public/ Non Profit: $100 | Private: $150


Register
The transition from peer to a leadership role is one of the most significant and challenging career steps. New leaders face new expectations, changing lateral relationships, added responsibilities, and the need to develop additional knowledge and skills especially, around difficult conversations and providing feedback. Research shows that at least 75% of all managers and leaders have not successfully made the transition. Participants will explore the challenges faced by new leaders and learn key skills needed to successfully make the transition into leading former peers.


9:30am – 4:30pm | County: No Fee | Public/ Non Profit: $175 | Private: $225


Register
The best managers are great coaches. Are you one? Coaching helps you to develop, inspire, and motivate employees to better serve others. This session is specifically aimed at supervisors and managers wanting to acquire foundational coaching skills to help them better support the people they manage.


9:00am – 4:30pm | County: $25 | Public/ Non Profit: $60 | Private: $100


Register

 

Developing individuals

In-Person Training
Learn how to work with your supervisor toward mutually agreed-upon goals that are in the best interests of you, your supervisor, and your organization. Participants will learn how building a strong relationship with your supervisor can increase your effectiveness and make your work life easier.


9:00 am – 12:30 pm | County: No Fee | Public/ Non Profit: $100 | Private: $150


Register
The “5 Choices” Covey program provides guiding principles on how to focus your time and energy on your work & home life’s most important objectives. When we deliberately pay attention to the most important things amidst the distractions, we can harness the opportunities and technologies available today and soar to creative and innovative heights.


9:00 am – 5:00 pm | County: $215 | Public/ Non Profit: $240 | Private: $260


Register
You don’t have to be a supervisor to coach. Many of us coach others on a regular basis, our colleagues, clients, etc. Coaching is giving people support and encouragement so they can solve problems on their own, take risks, make decisions, and tackle new challenges. In this half-day course you will learn to be more aware of daily coaching opportunities and develop skills to coach effectively.


9:00 am – 12:30 pm | County: $25 | Public/ Non Profit: $100 | Private: $150


Register
Participants in this training will learn about injury and illness assessment, bleeding control and shock management, environmental emergencies, and first aid or response methods to treat injuries related to burns, the head, fractures, strains, poisoning, convulsions and others. Participants will also be trained in Cardiopulmonary Resuscitation (CPR) and the Automated External Defibrillator (AED) device and how it is used to treat sudden cardiac arrest. Receive a CPR/AED/First Aid certification valid for two years.


12:00 pm – 5:00 pm | County: No Fee | Public/ Non Profit: $100 | Private: $150


Register
Did you know that people who use their strengths daily are six times more likely to be engaged, satisfied, and productive on the job and less likely to experience stress or anxiety? In this half-day class, you will use the StrengthsFinder assessment to discover your natural talents and special interests. Through reflection, discussions, and group activities, you will begin to understand how to articulate and apply your unique value in a way that is deeper than the stereotypical phrases we often use to describe ourselves.


9:00 am – 12:30 pm | County: $25 | Public/ Non Profit: $60 | Private: $100


Register
This class is aimed at those from disciplines other than finance who wish to better understand financial concepts and how they are put to use. Why should non-financial staff even care about finance? It is hard to understand key strategic and management challenges without a grasp of budgets and finance. Having knowledge of the specialized nomenclature, rules and policies of the finance area, and being able to understand and engage successfully with finance staff will improve your effectiveness.


8:30 am – 12:30 pm | County: No Fee | Public/ Non Profit: $125 | Private: $150


Register
This is a continuation of Part I and will review concepts from the first training and go into more depth on issues related to budgeting positions, contracting, audits and sources of revenue. This training has a particular focus on County budgets but will be applicable to many public sector and private agencies.


8:30 am – 12:30 pm | County: No Fee | Public/ Non Profit: $125 | Private: $150


Register
7 Habits helps your organization achieve sustained, superior results by focusing on improving the effectiveness of individuals and leaders. Participants gain hands-on experience, applying timeless principles that yield greater productivity, improved communication, strengthened relationships, increased influence, and laser-like focus on critical priorities.


9:00 am – 5:00 pm | 25th Anniversary Special: $25 For All


Register
You own your career; the organization owns the jobs. Learn how to plan and develop your career to best meet your own personal development goals and how to always be an essential part of the organization.
Note: By registering for the first session, you will be registered for the entire series.


9:30 am – 4:30 am | County: $25 | Public/ Non Profit: $100 | Private: $200


Register
In this session, we will explore the unique intersection of the Head & Heart through Emotional Intelligence. Studies have shown that emotional intelligence competencies account for the difference between star performers and average performers, particularly in positions of leadership. Using EQ is an approach that shows how behaviors can be used to put emotional intelligence into action. It identifies skills that can be learned and developed, turning an interesting concept into a powerful workplace advantage.


9:00 am – 12:30 pm | County: $25 | Public/ Non Profit: $60 | Private: $100


Register
This training has been designed for employees who work at computers. This program will help you learn to prevent injuries and improve efficiency on and off the job, assess your own workstation, and make simple adjustments to improve your safety and comfort.


9:00 am – 10:00 am | County: No Fee | Public/ Non Profit: $100 | Private: $150


Register
Whether it’s upsizing, downsizing, relocation, new processes, or a complete reorganization; organizational change is inevitable. It is important to not just survive organizational change, but thrive in it, and empower yourself to take control and recognize new opportunities. In this workshop, you will learn the essential skills needed to handle change. These skills include a willing-ness to take risks, having an openness to the unknown, and being able to manage yourself through change.


9:00 am – 12:30 pm | County: No Fee | Public/ Non Profit: $100 | Private: $150


Register
Participants will explore how groups evolve into teams, gain an understanding of group dynamics, and understand the role of the team lead by assessing your leadership style. We will take a deep dive into Patrick Lencioni’s five dysfunctions of teams, providing insight into access your team, and the tools needed to encourage a successful team.


9:00 am – 4:30 pm | County: No Fee | Public/ Non Profit: $125 | Private: $150


Register
This Write It Well  hands-on, small-group presentation skills course helps participants master several skills necessary for planning an effective presentation including developing a presentation outline, slides and using effective language to communicate objectives. The emphasis of the course is on content delivery; participants will spend the bulk of the day learning and practicing techniques that engage the audience and project confidence including gesture and movement, eye contact, pace, voice, and more. The course includes recording, practice, and one-on-one coaching from the instructor.


9:00 am – 12:30 pm | County: $175 | Public/ Non Profit: $200 | Private: $225


Register
Did you know that people who use their strengths daily are six times more likely to be engaged, satisfied, and productive on the job and less likely to experience stress or anxiety? In this half-day class, you will use the StrengthsFinder assessment to discover your natural talents and special interests. Through reflection, discussions, and group activities, you will begin to understand how to articulate and apply your unique value in a way that is deeper than the stereotypical phrases we often use to describe ourselves.


9:00 am – 12:30 pm | County: $25 | Public/ Non Profit: $60 | Private: $100


Register
I-Engage is a holistic, from-the-ground-up approach to employee engagement. Engaged employees have a heightened connection to their work, their co-workers, their organization, and its mission. Finding personal meaning and pride in what they do. Engaged employees also believe their organization values them and, in return, go above and beyond the minimum to deliver excellent performance – finding personal meaning and pride in what they do. This session will explore what engagement looks like for you, and teach you strategies that position you for greater personal and organizational success.


9:00 am – 12:30 pm | County: No Fee | Public/ Non Profit: $100 | Private: $225


Register
You don’t have to be a supervisor to coach. Many of us coach others on a regular basis, our colleagues, clients, etc. Coaching is giving people support and encouragement so they can solve problems on their own, take risks, make decisions, and tackle new challenges. In this half-day course you will learn to be more aware of daily coaching opportunities and develop skills to coach effectively.


9:00 am – 12:30 pm | County: $25 | Public/ Non Profit: $100 | Private: $150


Register
Participants in this training will learn about injury and illness assessment, bleeding control and shock management, environmental emergencies, and first aid or response methods to treat injuries related to burns, the head, fractures, strains, poisoning, convulsions and others. Participants will also be trained in Cardiopulmonary Resuscitation (CPR) and the Automated External Defibrillator (AED) device and how it is used to treat sudden cardiac arrest. Receive a CPR/AED/First Aid certification valid for two years.


9:00 am – 2:00 pm | County: No Fee | Public/ Non Profit: $100 | Private: $150


Register
Critical Conversations provides skills and practice to open and advance topics that have high stakes and emotions or could feel outright risky. Learn to approach challenging situations with confidence, positivity and practicality. This session will help you create unity and commitment through dialogue that will generate opportunities for learning, innovative brainstorming and making high-quality decisions while encouraging alignment at any level of an organization.


9:00 am – 4:30 pm | County: No Fee | Public/ Non Profit: $100 | Private: $150


Register
Learn how to work with your supervisor toward mutually agreed-upon goals that are in the best interests of you, your supervisor, and your organization. Participants will learn how building a strong relationship with your supervisor can increase your effectiveness and make your work life easier.


1:00 pm – 4:30 pm | County: No Fee | Public/ Non Profit: $100 | Private: $150


Register
Did you know that people who use their strengths daily are six times more likely to be engaged, satisfied, and productive on the job and less likely to experience stress or anxiety? In this half-day class, you will use the StrengthsFinder assessment to discover your natural talents and special interests. Through reflection, discussions, and group activities, you will begin to understand how to articulate and apply your unique value in a way that is deeper than the stereotypical phrases we often use to describe ourselves.


9:00 am – 12:30 pm | County: $25 | Public/ Non Profit: $60 | Private: $100


Register
In this session, we will explore the unique intersection of the Head & Heart through Emotional Intelligence. Studies have shown that emotional intelligence competencies account for the difference between star performers and average performers, particularly in positions of leadership. Using EQ is an approach that shows how behaviors can be used to put emotional intelligence into action. It identifies skills that can be learned and developed, turning an interesting concept into a powerful workplace advantage.


9:00 am – 12:30 pm | County: $25 | Public/ Non Profit: $60 | Private: $100


Register
Participants in this training will learn about injury and illness assessment, bleeding control and shock management, environmental emergencies, and first aid or response methods to treat injuries related to burns, the head, fractures, strains, poisoning, convulsions and others. Participants will also be trained in Cardiopulmonary Resuscitation (CPR) and the Automated External Defibrillator (AED) device and how it is used to treat sudden cardiac arrest. Receive a CPR/AED/First Aid certification valid for two years.


9:00 am – 2:00 pm | County: No Fee | Public/ Non Profit: $100 | Private: $150


Register
This training has been designed for employees who work at computers. This program will help you learn to prevent injuries and improve efficiency on and off the job, assess your own workstation, and make simple adjustments to improve your safety and comfort.


9:00 am – 10:00 am | County: No Fee | Public/ Non Profit: $100 | Private: $150


Register
Whether it’s upsizing, downsizing, relocation, new processes, or a complete reorganization; organizational change is inevitable. It is important to not just survive organizational change, but thrive in it, and empower yourself to take control and recognize new opportunities. In this workshop, you will learn the essential skills needed to handle change. These skills include a willing-ness to take risks, having an openness to the unknown, and being able to manage yourself through change.


9:00 am – 12:30 pm | County: No Fee | Public/ Non Profit: $100 | Private: $150


Register

 

Media & Software

Microsoft Teams Webinars
This module prepares learners to create and manage conversations and chats, then explore the tools available to mark important messages for easy location later.

Upon completion of this module, learners will be able to:
– Create a conversation or chat message
– Format a message using built-in tools, then add files, links, and emoji to a message
– Draw attention to a message by @mentioning or marking the message as important
– “Like” a message and locate instances where others have liked messages of theirs
– Bookmark or favorite a message
– Delete a chat or message

Wednesday 1/22/20 (1 p.m. PST)
Monday 1/27/20 (9 a.m. PST)
Monday 2/3/20 (1 p.m. PST)
Monday 2/10/20 (9 a.m. PST)
Wednesday 2/19/20 (1 p.m. PST)
Monday 2/24/20 (9 a.m. PST)
Wednesday 2/26/20 (1 p.m. PST)


Register directly through
This class will provide an overview of some of the different collaboration tools available in Office 365. It starts by giving an introduction to uploading and sharing files in OneDrive, SharePoint, and Teams. It then concludes by going over how to share and collaborate in Office.

Friday 1/24/20 (1 p.m. PST)
Wednesday 1/29/20 (1 p.m. PST)
Wednesday 2/5/20 (9 a.m. PST)
Friday 2/14/20 (9 a.m. PST)
Friday 2/21/20 (1 p.m. PST)
Friday 2/28/20 (9 a.m. PST)


Register directly through
This class will teach learners advanced techniques for working in Teams. It will start off by showing tools to stay organized in Teams. It will then go into adding tabs for different applications. Finally it will cover syncing team files to the computer and sharing them with people not in the team.

Friday 1/31/20 (9 a.m. PST)
Friday 2/7/20 (1 p.m. PST)
Monday 3/2/20 (1 p.m. PST)


Register directly through