Upcoming Classes
Developing & Leading Others
ALCO Coaching Fundamentals – April 24 & 25 or June 25 & 27 (Virtual Instructor Led)
ALCO Coaching Fundamentals
Coaching is a partnership and process that cultivates self-awareness, generates resources and solutions from within, maximizes potential, and elevates imagination, leadership, and new ways of being. Coaching supports individuals to reflect on what might be in the way of achieving desired outcomes and on strategies, actions, and progress beyond what they may be able to identify on their own. Coaching enhances personal and professional capacity and performance to be more aligned with the needs, goals and ever-shifting priorities of teams and organizations. This two half-day training provides fundamental coaching principles, skills, and opportunities to practice. The goal is to build a foundation for coaching others, applying a coaching approach, and ongoing development and growth as a coach.
9:00 am – 12:00 pm | County: $25| Public/ Non Profit: $25
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ALCO Supervisor Development Program (SDP) – February 28 through Apr 3 (Wednesdays) In-Person
ALCO Supervisor Development Program (SDP)
ALCO Supervisor Development Program (In-Person)
This series is for Supervisors & Team/Project-Leads.
This comprehensive series focuses on the essential skills, mindset, and competencies of a supervisor to be an effective “people manager” (competencies of collaboration) and “strategy manager” (competencies of action).
Topics Include:
-Purpose & Core Values
-Situational Leadership
-Performance Management
-Coaching
-Employee Experience
-Growth Mindset
-Team Development & Performance
-Strengths-Based Leadership
-Strategic Management Tools
-Organizational Culture
Register for Session One ONLY
9:00 am – 4:00 pm | County: $50| Public/ Non Profit: $50
RegisterALCO Managing within Disability Laws & Leaves – March 14, June 6, September 12 or December 5 (Virtual Instructor Led)
Managing within Disability Laws & Leaves
FOR ALAMEDA COUNTY MANAGERS AND SUPERVISORS ONLY
There have been significant changes in disability related employment law over the past several years. Specifically, because more types of employee absences are protected by the recently amended Family Medical Leave Act, more employees are covered. Understanding and managing these laws and leaves is critical. This interactive workshop provides a comprehensive overview of Federal and State Disability laws and leave provisions, and related County policies and procedures. It will also provide you with a wealth of information on resources and how to manage a variety of disability leaves and provisions, including Family Medical Leave Act, California Family Rights Act, Pregnancy Disability Leave, Maternity & Child Bonding Leave, and much more
9:00 am – 12:00 pm | County: No Fee | Public/ Non Profit: N/A
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ALCO Developing the Leader in You Program (DLP) – April 17 through May 22 (Wednesdays) In-Person
ALCO Developing the Leader in You Program (In-Person)
Developing the Leader in You” is a dynamic six-part series for emerging and aspiring leaders. This program runs in-person, once a week for 6 weeks. We will delve into core leadership competencies—Reflection, Innovation, Relationship, and Acumen—equipping you to lead effectively from any organizational level. Through assessments you will build self-awareness, and learn about self-management, intentionally building relationships, and your unique leadership style.
DLP is more than a program—it’s a commitment to continuous learning. Join this transformative journey where self-reflection, practice, and aspiration converge to shape you into the effective leader you aspire to be.
Register for Session One ONLY
9:00 am – 12:00 pm | County: $25| Public/ Non Profit: $25
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ALCO Making the Transition from Staff to Manager – June 12 (Virtual Instructor Led)
ALCO Making the Transition from Staff to Manager (Virtual Instructor Led)
Transitioning from staff to manager requires a shift in mindset and skillset. Some key skills you’ll need to develop to be successful in your new role:
1- Leadership: As a manager, you’ll need to be able to inspire, motivate, and guide your team. This means developing strong leadership skills, including setting a vision, communicating it clearly and leading by example.
2- Communication: Effective communication is crucial for managers. You’ll need to be able
to communicate clearly, listen actively, and provide feedback to your team members.
3- Building and leading a high-performance team aligned with your vision and goals and able to execute and deliver outcomes autonomously.
4- Delegation: As a manager, you must delegate tasks and responsibilities to your team
members. This means understanding their strengths and weaknesses, assigning appropriate tasks for their skill level, and providing clear instructions and expectations.
5- Time management: You’ll be responsible for multiple tasks and projects as a manager. This means developing strong time management skills, prioritizing tasks, managing your schedule, and meeting deadlines.
6- Problem-solving: Managers are often called upon to solve complex problems. This means developing strong problem-solving skills, including analyzing data, identifying root
causes, and developing practical solutions.
7- Emotional intelligence: Emotional intelligence is the ability to understand and manage your own emotions and those of others. As a manager, you’ll need to develop strong
emotional intelligence to manage your team and build strong relationships with
stakeholders effectively.
8- Strategic thinking: As a manager, you’ll need to be able to think strategically and develop plans to achieve your organization’s goals. This means understanding the big picture, analyzing data and developing actionable strategies.
Remember, transitioning from staff to manager requires a mindset shift and a willingness to learn and develop new skills. Focus on developing these essential skills, and seek mentorship, training, and feedback to support your growth and success as a manager. This program runs in-person, once a week for 6 weeks. We will delve into core leadership competencies—Reflection, Innovation, Relationship, and Acumen—equipping you to lead effectively from any organizational level. Through assessments you will build self-awareness, and learn about self-management, intentionally building relationships, and your unique leadership style.
9:00 am – 12:00 pm | County: $150| Public/ Non Profit: $200
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Media Software
ALCO Microsoft Excel Fundamentals – February 27th, June 4th or June 6th. (Virtual Instructor Led)
ALCO Microsoft Excel Fundamentals
In this course, participants will focus on the basics of creating professional looking Microsoft Excel Documents. Create/Edit/Save worksheets, perform calculations, use basic formulas, modify worksheets, search/replace data, insert and delete rows and columns, format worksheets, use text and number formats, styles and conditional formats, and print and manage workbooks.
9:00am – 4:00pm | County: $200 | Public/ Non Profit: $250
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ALCO Microsoft Excel Intermediate – March 14th. (Virtual Instructor Led)
ALCO Microsoft Excel Intermediate
In this intermediate, hands-on course students will learn and be able to practice working with functions, lists, analyze data, visualize data with charts and effectively use PivotTables and PivotCharts.
9:00am – 4:00pm | County: $200 | Public/ Non Profit: $250
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ALCO Microsoft Excel Advanced – April 23rd or 25th. (Virtual Instructor Led)
ALCO Microsoft Excel Advanced
In this advanced level, interactive and hands-on Excel Course students will learn and practice working with multiple worksheets and workbooks, use lookup functions and formula auditing, share and protect workbooks, automate workbook functionality, create sparklines and map data and forecast datalearn.
9:00am – 4:00pm | County: $250 | Public/ Non-Profit: $300
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ALCO Microsoft Teams – April 3rd or June 13th. (Virtual Instructor Led)
ALCO Microsoft Teams
This course is a live instructor-led interactive virtual introduction to Microsoft® Office 365™ with Teams™ in a cloud-based environment. Learners will practice using Office 365 Suite Apps, how to communicate and collaborate through Microsoft® Teams™ via the messaging and meeting functionality.
9:00am – 12:00pm | County: $100 | Public/ Non-Profit: $150
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ALCO Microsoft OneNote – April 4th or July 11th. (Virtual Instructor Led)
ALCO Microsoft OneNote
This is a live, interactive, instructor-led virtual training where participants will develop elevated note-taking methods in a digital platform to ultimately enhance productivity and organization skills.
9:00am – 12:00pm | County: $100 | Public/ Non-Profit: $150
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ALCO Introduction to Sharepoint – April 9th or June 11th. (Virtual Instructor Led)
ALCO Introduction to Sharepoint
This live, instructor-led interactive training is aimed at instilling a core understanding of SharePoint Online, focusing on key functionalities including navigation, content management, and permissions through hands-on exercises. Participants will have an opportunity to practice the various tools available in SharePoint and ask questions to a live instructor.
9:00am – 12:00pm | County: $100 | Public/ Non-Profit: $150
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ALCO PowerPoint Introduction – April 23rd or June 25th. (Virtual Instructor Led)
ALCO PowerPoint Introduction
Learn how to create and deliver an engaging PowerPoint presentation in this course. Practice navigating and performing common tasks in PowerPoint, such as opening, viewing, editing, saving, and printing documents, and configuring the application. Perform advanced text editing operations.• Perform repetitive operations efficiently using tools such as Find and Replace and Format Painter.• Insert graphic objects into a document, including symbols, special characters, pictures, and SmartArt.• Format graphical objects.• Prepare to deliver your presentation.
9:00am – 12:00pm | County: $100 | Public/ Non-Profit: $150
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ALCO PowerPoint Advanced– August 7th. (Virtual Instructor Led)
ALCO PowerPoint Advanced
Participants will learn how to use the advanced tools and features in PowerPoint to create and deliver engaging presentations.
9:00am – 12:00pm | County: $100 | Public/ Non-Profit: $150
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Result Orientation
ALCO Effective Time Management Overview – March 12 (Virtual Instructor Led)
ALCO Time Management Overview
Effective Time Management skills are crucial for everyone. Improve your ability to balance multiple tasks, projects, and responsibilities. Key skills to focus on like Prioritization, Planning and Scheduling, Delegation, Time Blocking, Saying “No” and Time Tracking. By developing these time management skills, you’ll be better equipped to manage your workload, stay on top of deadlines and achieve your personal and organizational goals.
9:00am – 12:00pm | County: $150 | Public/ Non Profit: $150
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ALCO Project Management Fundamentals Overview – April 9 (Virtual Instructor Led)
ALCO Project Management Fundamentals Overview
The training will provide a thorough understanding of the major project management concepts and activities essential for successful project completion.
Some core concepts that will be covered in this training include:
1- Getting Started with Project Management: Define the basics of project management. This will
include identifying in general, the characteristics of a project, the project life cycle, and the
role of the project manager in charge of the project planning and execution.
2- Project scope: The scope defines the project’s boundaries and objectives, including what is
included and excluded. It helps to ensure that everyone involved in the project clearly
understands what needs to be achieved. This step is crucial and involves negotiations between
stakeholders, risk contingencies, incentives, clarity of the problem being addressed or value
being created, and their impact on the rest of the organization.
3- Project planning: Project planning involves breaking down the project into smaller tasks,
estimating the time and resources required for each task, and developing a timeline for
completion. It also involves identifying potential risks and developing contingency plans to
mitigate them.
4- Project organization involves defining the teams, roles, and responsibilities, establishing
communication channels, and creating a project team structure. It helps to ensure that everyone
involved in the project knows what they are responsible for and whom they should
communicate with.
5- Project tracking involves monitoring progress against the project plan, identifying and
addressing any issues or delays, and making necessary adjustments. It helps to ensure that the
project stays on track and is completed on time and within budget.
6- Project quality management: Project quality management involves active tracking of the
progress, communicating with the team, defining quality standards for the project and
monitoring progress against those standards. This task involves generating reports for upper
management and stakeholders.
7- Change Control: This is the process of managing changes to the project scope, timeline, budget,
reports, and other aspects of the project plan.
8- Project risk management: Project risk management involves identifying potential risks that
could impact the project, assessing the likelihood and impact of those risks, and developing
contingency plans to mitigate them. It helps to reduce the likelihood of project failure or delays.
Overall, these concepts are all essential for effective project management and ensuring that projects are completed successfully.
9:00am – 4:00pm | County: $250 | Public/ Non Profit: $300
Register
ALCO Data Analysis with Microsoft Excel – May 16 (Virtual Instructor Led)
ALCO Data Analysis with Microsoft Excel
This course requires basic to intermediate Excel experience. It is intended for professionals interested in large data analytics, analysis and manipulation using Excel. This training will enhance your experience with Excel Tables, Lists, Table Sorting, Filtering, Summarizing Data, Sort Advanced filters, Group & Outline Data Validation, “What Is” Scenarios and Data Analysis Tools, Pivot Tables
Slicers, Timelines Pivot Charts, Formula and Error Analysis ToolPak Functions, XLOOKUP, IFERROR, MATCH, COUNTBLANK, DAYS and NETWORKDAYS functions.
9:00am – 12:00pm | County: $150 | Public/ Non Profit: $150
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ALCO Business Technical Writing – February 15 (Virtual Instructor Led)
ALCO Business Technical Writing
Learn core technical business writing skills to be more effective in the workplace. This training helps individuals communicate clearly and to achieve their objectives. Business writing is a core communication skill that applies to improving email, customer interaction, social media and inclusion.
Business writing is not only about grammar and semantics. It includes communicating your thoughts concisely and clearly without jargon, and respecting writing etiquette and company policies. The training will provide modules organized as:
– Email writing
– Business writing
– Social media and customer interaction
– Etiquette, DEI, compliance, and cultural inclusion.
9:00am – 12:00pm | County: $150 | Public/ Non Profit: $150
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OTHER COURSES
ALCO Procurement Basics – April 10, July 10 or October 9 (Virtual Instructor Led)
Procurement Basics –
ALCO Procurement Basics
The Basic Procurement course is for Alameda County staff who are new to procurement. Staff will receive an overview of Alameda County procurement policies, procedures and process.
This is a four hour class is designed for staff with limited procurement experience.
Objectives
• Describe ethics in relationship to the responsibilities of County staff
• Describe the roles and responsibilities of the Client Department, Procurement Department, and the Board of Supervisors
• Explain the Procurement Policy & Procedures
• Learn the steps of the procurement process
• Understand SLEB Subcontracting
• Access the available tools and resources used in the procurement process
• Understand Procurement Card Policy & Procedures.
8:30am – 12:30 pm | County: No Cost | Public/ Non-Profit: NA
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ALCO Office Ergonomics – February 8 or March 14 (Virtual Instructor Led)
Office Ergonomics – January 11, February 8 or March 14
ALCO Office Ergonomics
The word ergonomics comes from the Greek word “ergon” which means work and “nomos” which means laws. It’s the science of work. Good ergonomic design removes incompatibilities between the work and the worker and creates the optimal work environment. This allows you to efficiently create the best product possible. Ergonomics is the science of fitting the job to the worker.
10:00am – 11:00am | County: No Cost | Public/ Non Profit: NA
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Virtual Self-Paced
ALCO Set up for Success: New Supervisor On-Boarding:
ALCO Set up for Success: New Supervisor On-Boarding:
Action
As a first-time manager, you likely feel a mixture of excitement and apprehension about your new role. What changes should you expect? How can you build rapport and make a good first impression with your new team? And above all, how can you become an effective boss? This guide will help you transition seamlessly from employee to manager. First, you will learn about your new responsibilities and key differences between employee and manager roles. You will then explore the first steps every new manager should take, followed by some top tips to help you thrive. Finally, you will examine a few common challenges new managers face and how to overcome them. (Self-paced Course)
Complete the Course Here!
ALCO Strategy Manager: Competencies of Action
ALCO Strategy Manager: Competencies of Action
Module 2: Strategy Manager focuses on strategic management skills and competencies of action including the ability to vision, analyze, decide, plan, lead change and ultimately create positive impact for stakeholders, clients and customers. This interactive eLearning module uses videos, examples, and links to other resources help you make informed decisions and better manage risk. This lesson is self-paced and can be revisited numerous times, commencing from where the lessons were last paused. Estimated time for completion is about 2 hours. (Self-paced Course)
Complete the Course Here!
ALCO People Manager: Competencies of Collaboration
ALCO People Manager: Competencies of Collaboration
Module 1: People Manager focuses on people management skills and competencies of collaboration including effective individual and team coaching as well as motivation, inclusion and employee engagement strategies. This interactive eLearning module uses videos, examples, and links to other resources to develop your leadership skills by using a flexible, situational approach to motivating and developing others. This lesson is self-paced and can be revisited numerous times, commencing from where the lessons were last paused. Estimated time for completion is about 3 hours. (Self-paced Course)
Complete the Course Here!
ALCO Emotionally Intelligent Communication: Giving and Receiving Feedback
ALCO Emotionally Intelligent Communication: Giving and Accepting Feedback:
No matter where we reside in an organization or whether we are a manager or front-line employee, everyone has to give and accept feedback as part of their professional role. Here are a few examples: A coworker is late with a promised part of a big project you are working on together. This is not the first time they have let you down. A client is angry about an exchange they had with a team member and wants to vent. A supervisor is preparing to provide a verbal and written performance evaluation & your crew wants to win a prize related to outstanding work. Your company is considering adding a new feature where clients and customers can rate the service they receive instantly. You can probably see from these examples, that feedback is a natural part of how we communicate with one another about progress and performance. Click on the first lesson below and you’re ready to begin. (Self-paced Course)
Complete the Course Here!
ALCO Staying Buoyant & Proactive During Times of Change
Staying Buoyant & Proactive During Times of Change
The Training & Education Center is pleased to offer Staying Buoyant & Proactive, a three-part series from Senior Trainer & Consultant, Ruth Kim.
In these sessions, Ruth provides helpful guidance on:Understanding Change, Staying Buoyant & Being Proactive During Times of Significant Change.
The current global impact of COVID-19 is establishing new norms in our professional and personal lives, which can cause stress and feelings of defeat. We are facing new challenges of epic proportions, yet here are daily tools to practice for improved self-care and empowerment. (Self-paced Course)
Complete the Course Here!
ALCO Emerging Leaders and Communication
ALCO Emerging Leaders and Communication:
Ready to lead? In this program we will help you explore your interest in the practice of leadership and improve your ability to communicate with and through others to create positive organizational impact. Leaders are made not born. Anyone can improve their ability to lead by developing the right mindset, behaviors and skills. Join us to gain a better understanding of your communication potential. (Self-paced Course)
Complete the Course Here!
How & Why I-Engage: Enhancing your Success
How & Why I-Engage: Enhancing your Success
In this two-part E-Learning series, we will discuss HOW to heighten your commitment to your work, peers, and mission from one’s individual scope. I-Engage will explore the importance of maintaining a growth mindset to enable the delivery of excellence by discovering the best version of yourself. It is through the WHY that one discovers their personal meaning and purpose in what they do. These sessions will help you to explore what engagement looks and feels like, then introduce strategies to position yourself for greater success. (Self-paced Course)
Complete the Course Here!
Leveraging Peer Coaching at Work
Leveraging Peer Coaching at Work
Part One of this micro-learning, will introduce you to the role of a coach and identify the benefits of peer coaching. Part Two of this micro-learning, will introduce you to the COACH model, a framework to use during your coaching session. You will also learn skills and tips for effectively implementing a coaching partnership at work. (Self-paced Course)
Complete the Course Here!