Upcoming Classes

ALCO Managing Difficult People

This course teaches managers and supervisors how to deal with difficult employees. Students learn about the characteristics and sources of problematic behavior, effective techniques to prevent challenging behavior and effective communication methods. Students will learn the importance of managing knowledge, conducting assessment interviews, asking for employee input, and providing continuing education opportunities for employees. Course activities also cover the effects technology has on the exchange of knowledge and how to use different types of communication technology.

9:00 am – 1:00 pm | County: $150| Public/ Non Profit: $200

Register

ALCO Coaching Fundamentals 

Ready to unlock your potential and elevate your leadership skills? Coaching can be a powerful approach to boost one’s outlook on work and life, tap into potential, and unlock sources of creativity and productivity. Coaching Fundamentals provides tools and practices so that you can make a significant impact on your team and those you serve. Join us for “Coaching Fundamentals,” a dynamic two half day virtual training. Discover essential coaching skills and principles that foster self-awareness, unleash inner resources, and fuel innovative thinking. Enhance your leadership and inspire growth in yourself and others with practical, hands-on coaching techniques.

9:00 am – 12:00 noon | County: $75 | Public/ Non Profit: $75

Register

ALCO Developing the Leader in You Program (In-Person)

Note: This Six-Week Series is designed specifically for aspiring leaders. Please register only for Session One. This will automatically enroll you in the full series.

“Developing the Leader in You” is a dynamic six-part series for emerging and aspiring leaders. This program runs once a week for 6 weeks. We will delve into core leadership competencies—Reflection, Innovation, Relationship, and Acumen—equipping you to lead effectively from any organizational level. Through assessments, you will build self-awareness, and learn about self-management, intentionally building relationships, and your unique leadership style.

DLP is more than a program—it’s a commitment to continuous learning. Join this transformative journey where self-reflection, practice, and aspiration converge to shape you into the effective leader you aspire to be.

Register for Session One ONLY

9:00 am – 12:30 pm | County: $75 | Public/ Non Profit: $75

ALCO Supervisor Development Program (In-Person) 

Note: This Six-Week Series is designed specifically for supervisors. Please register only for Session One. This will automatically enroll you in the full series.

This comprehensive program is designed to equip current supervisors with the critical skills, mindset, and core competencies required to lead with confidence and impact.  The series focuses on developing two essential dimensions of a supervisory “People Management” (building strong collaboration competencies, such as communication, team engagement, conflict resolution, coaching, and emotional intelligence to foster a high-performing, inclusive work environment) and “Strategic Management” (strengthening action-oriented competencies, including decision-making, planning, accountability, and driving results aligned with organizational goals.

Topics Include:

• Purpose & Core Values
• Situational Leadership
• Performance Management
• Coaching
• Employee Experience
• Growth Mindset
• Team Development & Performance
• Strengths-Based Leadership
• Strategic Management Tools
• Organizational Culture

Register for Session One ONLY

9:00 am – 4:00 pm | County: $75 | Public/ Non Profit: $75

ALCO Leading an Inclusive Organization  

Inclusive Leadership is not just an attitude – it is a set of skills that when put into action bring about an inclusive and diverse organization. If leaders want a more inclusive organization, they must lead the effort. The inclusive leader is collaborative and facilitative rather than command and control. They are transparent rather than operating behind closed doors. They are culturally agile versus anchored to their own world view. They embrace and leverage diversity. They create psychological safety, where people feel empowered to give the best of their talents. This workshop explores the disciplines of inclusive leadership and provides practical skills you can use to create a cultural shift in your organization.

 9:00 am – 4:00 pm | County: $250 | Public / Non Profit: $300

Register

ALCO Making the Transition from Staff to Manager 

Transitioning from staff to manager requires a shift in mindset and a willingness to learn and develop new skills. Focus on developing these essential skills, and seek mentorship, training, and feedback to support your growth and success as a manager.

• Leadership
• Communication
• Building and Leading a High-performance Team
• Delegation
• Time Management
• Problem-solving
• Emotional Intelligence
• Strategic Thinking

 9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

Register

ALCO Managing in a Hybrid Environment   

This course is designed for leaders navigating the complexities of managing hybrid teams. Participants will explore effective communication strategies, performance management techniques, and inclusive practices to ensure equity between remote and in-person staff. Emphasis is placed on fostering collaboration, maintaining accountability, and leveraging technology to drive productivity. The course also addresses change management and the cultural impact of hybrid work models. By the end, managers will be equipped to build trust, lead with clarity, and support team engagement in a dynamic workplace environment.

 9:00 am – 1:00 pm | County: $150 | Public / Non Profit: $200

Register

ALCO Facilitative Leadership 

This immersive 4-hour workshop is designed for leaders, managers, and professionals who want to cultivate a facilitative leadership style rooted in principles of ontology, mindfulness and ecology. Participants will explore and practice the mindsets and skills that enable leaders to foster collaboration, inclusion, and shared ownership within their teams and organizations.

9:00 am – 1:00 pm | County: $250 | Public/ Non Profit: $300

Register

ALCO Providing Feedback that Inspires Growth 

Effective feedback is more than just an evaluation – it’s a catalyst for growth, motivation, and development. Learn to give
and receive feedback that fosters trust, accountability, and growth. This interactive training equips staff and managers with
practical tools to navigate challenging conversations, offer constructive input, and cultivate a feedback-rich culture. Build
confidence, deepen relationships, and support individual and team development through effective, empathetic
communication.

 9:00 am – 1:00 pm | County: $150 | Public / Non Profit: $200

Register

ALCO Supervising Virtual Employees   

Leading remote teams is now a common occurrence. Working virtually offers unique advantages and challenges. But how do you best leverage these benefits while overcoming impediments? This course will teach you to adjust your leadership style to successfully improve communication, foster connections, increase productivity, and develop highly successful remote and virtual teams.

 9:00 am – 1:00 pm | County: $150 | Public / Non Profit: $200

Register

ALCO Humanizing the Workplace: Build Empathy, Strengthen Communication, and Foster Inclusion

This Three-Day Series facilitated by ICF Certified Coaches is designed for public sector professionals to create more
inclusive, connected, and respectful workplaces. Participants will gain practical tools to improve communication, reduce
bias, and foster a culture of trust and collaboration.
Modules Include:
• Recognizing & Reducing Bias – Identify and address unconscious bias in decision-making and workplace
culture.
• Connecting through Communication – Build stronger teams through clear and effective communication.
• Listening with Intent – Develop active listening skills to enhance trust and understanding.
• Feedback for Success – Use feedback as a tool for alignment and professional growth.
• Bridging Differences – Navigate and resolve conflicts with empathy and confidence.

 9:00 am – 1:00 pm | County: $600 | Public / Non Profit: $750

Register

ALCO Managing Virtual Teams 

Building and developing virtual teams requires augmenting traditional approaches, such as selection, onboarding, digital tools, culture, communication, team bonding, goal delegation, project management, etc. This course is for leaders to enhance approaches in these areas.

 9:00 am – 1:00 pm | County: $150 | Public / Non Profit: $200

Register

ALCO Managing Difficult People

This course teaches leaders how to deal with difficult employees. Students learn about the
characteristics and sources of problematic behavior, effective techniques to prevent challenging behavior and effective
communication methods. Students will learn the importance of managing knowledge, conducting assessment interviews,
asking for employee input, and providing continuing education opportunities for employees. Course activities also cover
the effects technology has on the exchange of knowledge and how to use different types of communication technolog

 9:00 am – 1:00 pm | County: $150 | Public / Non Profit: $200

Register

ALCO Leading Multi-Generational Teams 

As people are choosing to delay retirement and large numbers of Generation Z are entering the workforce, we are seeing more age diversity in the workplace. We have people that watched computer technology start and evolve, and we have people that have never experienced life without a smart phone. This diversity is creating great new opportunities for innovation and creativity, but it also creates communication challenges and conflicts. This workshop discusses the differences in the generations so that you know what motivates them and the best strategies for communicating with each generation and encouraging and guiding them as they learn to communicate with each other.

9:00 am – 12:00 noon | County: $150| Public/ Non Profit: $200

Register

ALCO Fostering Team Cohesion and Performance in a Hybrid Environment

Learn current tools and strategies required to build rapport, trust, and a strong culture for teams operating in different and remote workspaces, leading to strong team productivity.

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

Register

ALCO Project Management Fundamentals Overview 

The training will provide a thorough understanding of the major project management concepts and activities essential for successful project completion. Key concepts that will be covered in this training include:
1- Getting Started with Project Management: Define the basics of project management.  
2- Project Scope
3- Project Planning
4- Project Organization
5- Project Tracking 
6- Project Quality Management
7- Change Control
8- Project Risk Management
Overall, these concepts are all essential for effective project management and ensuring that projects are completed successfully.

9:00 am – 1:00 pm | County: $250 | Public/ Non Profit: $300

Register

ALCO Time Management and Multitasking 

Effectiveness in Competing Priorities from Multiple Stakeholders is a practical and engaging training designed to help individuals boost productivity and manage their workload with greater focus and efficiency. Participants will explore proven strategies for goal setting, prioritization, and scheduling, while learning how to overcome procrastination, minimize distractions, and manage demands from multiple stakeholders. Through interactive exercises and real-life applications, the course also addresses how to align tasks with peak performance hours, apply tools like the Important/Urgent matrix and Pareto Principle, and delegate effectively. Attendees will leave equipped with actionable techniques to balance competing priorities, reduce stress, and make smarter use of their time and technology.

9:00 am – 1:00 pm | County: $250 | Public/ Non Profit: $300

Register

ALCO Coaching Fundamentals 

Ready to unlock your potential and elevate your leadership skills? Coaching can be a powerful approach to boost one’s outlook on work and life, tap into potential, and unlock sources of creativity and productivity. Coaching Fundamentals provides tools and practices so that you can make a significant impact on your team and those you serve. Join us for “Coaching Fundamentals,” a dynamic two halfday virtual training. Discover essential coaching skills and principles that foster self-awareness, unleash inner resources, and fuel innovative thinking. Enhance your leadership and inspire growth in yourself and others with practical, hands-on coaching techniques.

9:00 am – 12:00 noon | County: $75 | Public/ Non Profit: $75

Register

Lead From Where You Are: Managing Up & Across

Leadership isn’t just about titles, it’s about how you show up, communicate, and collaborate across levels. This
empowering workshop helps staff develop the confidence and skills to manage up and across the organization,
strengthening communication with supervisors and peers to drive clarity, alignment, and shared accountability.
Participants will learn how to communicate needs without fear, navigate power dynamics with emotional intelligence, and
offer upward feedback or input that is both respectful and effective. Through real-life scenarios, reflection exercises, and
role play, attendees will leave equipped to lead from any seat, turning passive frustration into proactive influence and
partnership.

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

Effective Communication

Effective communication skills are essential for managers and leaders in any organization. Some key skills explored in this training include Active Listening; Nonverbal Communication; Empathy; Feedback, and Conflict Resolution. By developing these practical communication skills, participants will be better equipped to build strong relationships with colleagues, foster a positive work environment and achieve organizational goals.

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

Strategic Thinking and Planning

Our strategic thinking and planning program empowers your team to navigate complex business environments with clarity and confidence. Participants learn how to analyze trends, set strategic priorities, and craft action plans that drive sustainable success. Designed to be hands-on, our program engages participants in exercises that develop both analytical and creative thinking, enabling them to approach challenges with a strategic mindset.

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

Business Technical Writing Level 1

Effective business writing in the workplace is an essential skill that can help individuals communicate clearly and professionally, regardless of the medium, and achieve their objectives. It is a skill that falls under the overall interpersonal communication skills and applies to email, business communication, customer interaction, social media, diversity and inclusion communication, and personal interactions. Business writing is not only about grammar and semantics. It includes communicating your thoughts concisely and clearly without jargon, and respecting writing etiquette and company policies. Effective writing of short messages differs from writing reports and technical and legal writing.

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

ALCO Succession Planning 

In this interactive succession planning course participants are equipped with critical tools and strategies to identify, develop, and retain future leaders. Participants are guided through a proactive process of talent assessment, skills development, and strategic planning to ensure continuity and resilience specific to team/department needs.

 9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

Register

Time Management and Productivity

Participants learn strategies for effectively setting goals and prioritizing tasks, overcoming common productivity challenges in a remote setting, time-blocking techniques and avoiding distractions for enhanced efficiency and productivity.

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

Mindfulness: Rewiring the Brain for Resilience and Well-Being

Transform your workday with practical mindfulness techniques and wellness strategies! This rejuvenating workshop provides powerful tools to manage stress, enhance focus, and maintain work-life harmony. Learn evidence-based practices for staying centered during challenging situations, building resilience, and promoting overall well-being. Experience immediate benefits through guided exercises and develop a personal toolkit for sustainable workplace wellness. Essential for anyone seeking to boost productivity while maintaining balance and peace of mind!

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

ALCO Activate your Career with Mentors and Ambassadors  

Fast-track your career by building a powerful support network of mentors, sponsors, and ambassadors. Learn how to identify key individuals who can guide, advocate, and elevate your career, while developing authentic, reciprocal relationships that foster long-term success. Discover strategies to leverage their advocacy to position yourself for promotions, leadership roles, and exciting new opportunities. Success isn’t a solo journey—activate your network and accelerate your growth!

9:00 am – 1:00 pm | County: $250 | Public/ Non Profit: $300

Register

Facilitation Fundamentals

Transform your ability to guide productive conversations and lead engaging group sessions! This hands-on workshop equips you with essential facilitation skills to confidently lead meetings, training sessions, and collaborative discussions. Learn proven techniques for encouraging participation, managing group dynamics, and steering conversations toward meaningful outcomes. Through practical exercises and real-time feedback, you’ll develop your unique facilitation style while mastering key skills like active listening, powerful questioning, and conflict navigation. Perfect for anyone who leads meetings, manages teams, or wants to create more inclusive and productive group experiences. Leave with a toolbox of practical strategies you can implement immediately to transform any group interaction into a purposeful, engaging experience!

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

Remote Collaboration and Project Management

With a specific focus on the Hybrid/Remote Professional, participants learn tools and methods for collaborative work, effective project planning and task delegation and efficient methods for tracking progress and overcoming obstacles with projects.

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

ALCO Beyond the Surface: Building a Culture of Belonging

Discover how diversity, equity, and inclusion extend far beyond traditional categories to encompass the rich tapestry of human experience – from thinking styles and problem-solving approaches to life experiences and professional backgrounds. In this eye-opening workshop, explore how our unique perspectives, work styles, communication preferences, and lived experiences shape our workplace interactions and drive innovation. Through engaging discussions and real-world scenarios, you’ll gain practical tools to leverage these differences to create stronger teams and better outcomes. Perfect for anyone looking to understand how embracing our full spectrum of differences creates a more dynamic, innovative, and welcoming workplace where everyone can contribute their best work!

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

Developing a Professional Presence

Before you have the chance to display your competence, people are making judgements based on your appearance and your behaviors. Professional presence is a dynamic blend of poise, self-confidence, control, and style that empowers us to be able to command respect in any situation. Professional presence consists of your clothing and grooming, your manners, etiquette and behavior and your communication effectiveness. This workshop helps you understand the importance of professional presence, assess your own level of professional presence, and develop steps to increase or fine-tune your professional presence.

9:00 am – 4:00 pm | County: $250 | Public/ Non Profit: $300

Setting Goals and Priorities

Strengthen your ability to set clear, actionable goals aligned with organizational priorities. This course guides employees through strategic thinking, goal-setting frameworks, and prioritization tools to enhance focus and impact. Learn to align daily work with long-term objectives and drive results through intentional planning and execution.

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

Effective Time Management Skills

Effective Time Management skills are crucial for professionals who must balance multiple tasks, projects, and responsibilities. Key skills to focus on like Prioritization, Planning and Scheduling, Delegation, Time Blocking, Saying “No” and Time Tracking. By developing these time management skills, you’ll be better equipped to manage your workload, stay on top of deadlines and achieve your organizational goals.

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

Build Better Relationships, Improve Collaboration, Enhance Productivity

This course is structured to equip participants with the skills and practices necessary to: 1. Build trust and authentic relationships through ontological listening. 2. Declare clear commitments that drive action and accountability. 3. Coordinate effectively to fulfill promises and produce tangible results. Delivered virtually, this workshop uses interactive breakout sessions, reflective dialogue, and practical exercises to ensure deep engagement and immediate application of learning.

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

Introduction to Artificial Intelligence (AI)

This dynamic course equips County of Alameda employees with a powerful foundation in Artificial Intelligence (AI),
showcasing how cutting-edge technologies are revolutionizing government operations. Dive into the core concepts of AI,
including machine learning, natural language processing, and intelligent automation; and discover how transformative
tools like ChatGPT can streamline your workflows, amplify productivity, and empower smarter, faster decision-making.
Through engaging, hands-on demonstrations and practical exercises, you’ll master the art of crafting effective AI prompts
and gain critical insights into ethical AI use, aligned with County policies and data privacy standards. Designed for all skill
levels, this course requires no technical background and is perfectly suited for professionals across departments eager to
confidently and responsibly harness AI’s potential to elevate public service and innovation.

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

Conflict Resolution and Problem Solving

Conflict resolution can be more complex when non-verbal cues are missing, and problem-solving often demands more structured deliberate collaboration approaches to compensate for the virtual dynamics.

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

Unconscious Bias & Microaggressions: From Awareness to Action

Strengthen your ability to set clear, actionable goals aligned with organizational priorities. This course guides employees through strategic thinking, goal-setting frameworks, and prioritization tools to enhance focus and impact. Learn to align daily work with long-term objectives and drive results through intentional planning and execution.

9:00 am – 4:00 pm | County: $250 | Public/ Non Profit: $300

Public Speaking: Foundation to Communication

This foundational course is designed to build the essential skills needed for effective public speaking. Participants will learn how to structure a speech, manage nervousness, engage audiences, and use voice and body language for greater impact. Whether speaking in-person or virtually, learners will practice crafting and delivering messages with clarity, confidence, and purpose. Feedback and interactive exercises will help speakers grow their personal style and strengthen their ability to connect with diverse audiences. Key Objective: Confidence, Clarity, Structure, Engagement, Delivery.

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

Addressing Workplace Complexities and Differences

Effective conflict management is essential at work and in life. A misunderstanding missed deadlines, or an upset boss or customer, all can result in a difficult conversation. While they can be unpleasant, these conversations can be less painful and produce positive results. Individuals that complete this course will learn best practices for difficult conversations, and learn how to produce better outcomes as a result.

Workshop Objectives:
• Communicate effectively during
difficult conversations
• Cultivate a different mindset about
difficult conversations
• Manage your emotions
• Cultivate empathy
• Know the 8 Difficult Conversation Essentials

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

Writing Policies and Procedures

This training course is designed to equip participants with the knowledge and practical skills necessary to develop, write, and maintain effective organizational policies and procedures. Participants will begin by exploring the importance of having clear and consistent policies and procedures and how they support organizational efficiency, compliance, and accountability. The course distinguishes between ‘policies’ and ‘procedures,’ clarifying their unique roles and functions within an organization. Attendees will examine how an organization’s core values shape its policies and procedures, ensuring alignment with its mission and culture. The training covers the step-by-step process of writing clear and concise documents, including best practices in formatting and writing styles. Participants will also engage in hands-on practice to apply these concepts in real-world scenarios. Finally, the course emphasizes the critical need for ongoing review, revision, and updating policies and procedures to maintain their relevance and effectiveness in a changing environment.

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

Empathetic and Effective Communication

Effective communication is grounded in empathy. This course helps participants cultivate emotional intelligence, active listening, and nonverbal communication skills to enhance their ability to connect with others. Through reflection and practice, learners will identify barriers to empathy and develop strategies for building trust, managing conflict, and communicating with compassion in both personal and professional settings. The course supports stronger team dynamics, leadership presence, and inclusive environments.

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

You and a Successful Interview

Interviewing can be a stressful event. You have very little time to make a good impression and show that you are a good fit for the company and the position. We all want to be seen as the best version of ourselves in an interview but interviewing itself is a skill we must practice and develop. This workshop is intended to give you the skills you need to successfully navigate this complex and emotional social setting.

9:00 am – 12:00 pm | County: $150 | Public/ Non Profit: $200

Effective Accountability

Encouraging the Culture of Ownership is engaging and interactive training designed to help individuals develop the mindset and skills needed to hold themselves and others accountable. Participants will explore the concept of accountability, its different forms in the workplace, and why it is essential for personal and organizational success. The course includes ice breakers, breakout sessions, and self-reflection exercises that encourage active learning. Key topics include setting clear expectations, fostering open communication, addressing obstacles, and leading by example. Practical strategies and tools will be shared to help participants build a culture of ownership, improve team performance, and support ongoing development.

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

Working in a Hybrid Environment

This course helps employees succeed in a hybrid work setting by developing key skills for productivity, communication, and collaboration across both remote and on-site contexts. Participants will learn how to set boundaries, prioritize tasks, and stay connected with colleagues and supervisors. The course also covers time management, virtual etiquette, and building trust across distances. Practical tools and techniques will empower workers to navigate the challenges of hybrid work with confidence, efficiency, and balance.

10:00am – 11:00 am | County: No Cost| Public/ Non-Profit: NA

Critical Thinking Skills

Critical thinking provides you with the skills to analyze and evaluate information, such that you obtain and retain the greatest amount of knowledge. This workshop focuses on the critical thinking skills that lead to becoming a more rational and disciplined thinker; therefore, reducing bias and producing a better understanding of the world around you. The workshop also covers the skills to distinguish between relevant and irrelevant information, which will make you more productive in your career and your everyday life.

9:00 am – 1:00 pm | County: $150 | Public/ Non Profit: $200

Culture of Team

An interactive and impactful training experience designed to help teams shift from individual focus to a shared sense of
purpose. Through trust-building, defining core values, and crafting a unified team vision, this program—led by ICFCertified Coaches—guides groups of employees in becoming cohesive, high-performing teams. This training fosters a
culture of collaboration, accountability, and alignment, ultimately strengthening workplace culture and driving collective
success

9:00 am – 1:00 pm | County: $250 | Public/ Non Profit: $300

ALCO Data Vision and Decision-Making

This course combines conceptual learning with hands-on activities using Microsoft tools, ensuring participants leave with both strategic understanding and tactical skills. The course is structured around two main modules: 1. Day 1: Creating Your Data Vision – Connecting organizational goals to data needs 2. Day 2: Practical Data-Driven Decision Making – Implementing frameworks and tools for better decisions Each module includes interactive exercises, group discussions, and practical applications to reinforce learning and provide immediate value to participants.

9:00 am – 1:00 pm | County: $350 | Public/ Non Profit: $400

Register

ALCO Data Analysis with Excel

This course requires basic to intermediate Excel experience. It is intended for professionals interested in large data analytics, analysis and manipulation using Excel.  This training will enhance your experience with Excel Tables, Lists, Table Sorting, Filtering, Summarizing Data, Sort Advanced filters,  Group & Outline Data Validation, “What Is” Scenarios and  Data Analysis Tools, Pivot Tables
Slicers, Timelines Pivot Charts, Formula and Error Analysis ToolPak Functions, XLOOKUP, IFERROR, MATCH, COUNTBLANK, DAYS and NETWORKDAYS functions.

9:00am – 1:00pm | County: $150 | Public/ Non Profit: $200

Register

ALCO Microsoft Excel Advanced

In this advanced level, interactive and hands-on Excel Course students will learn and practice working with multiple worksheets and workbooks, use lookup functions and formula auditing, share and protect workbooks, automate workbook functionality, create sparklines and map data and forecast datalearn.  

9:00am – 4:00pm | County: $250 | Public/ Non-Profit: $300

Register

ALCO Microsoft Excel Fundamentals

In this course, participants will focus on the basics of creating professional looking Microsoft Excel Documents. Create/Edit/Save worksheets, perform calculations, use basic formulas, modify worksheets, search/replace data, insert and delete rows and columns, format worksheets, use text and number formats, styles and conditional formats, and print and manage workbooks.

9:00am – 4:00pm | County: $200 | Public/ Non Profit: $250

Register

ALCO Microsoft Excel Intermediate

In this interactive course, participants will explore the power of data analysis and presentation to make informed, intelligent, and organizational decisions. This Excel Intermediate level training will demonstrate how to work with functions, work with lists, analyze data, visualize data with charts, use PivotTables and PivotCharts.

9:00am – 4:00pm | County: $200 | Public/ Non Profit: $250

Register

ALCO Microsoft Excel Formulas Beginner

Learn core excel formulas such as Sum, Count, Average, Min, Max, Date and Time Functions, If, And, Or, and Not Functions as well as Understanding Absolute References, Selecting Random data sampling and more.

9:00am – 12:00pm | County: $150 | Public/ Non Profit: $200

ALCO Microsoft Excel Pivot Tables

In this course, participants will work with a live instructor practicing interactive and hands-on learning exercises to enhance knowledge in compiling local and external data sources, creating multiple local data sources, summarizing data, organizing data, filtering and sorting data, formatting tables, refreshing tables creating and editing and formatting pivot charts.

9:00am – 12:00pm | County: $150 | Public/ Non Profit: $200

Register

ALCO Microsoft Outlook Overview 

In this interactive course, participants boost knowledge with utilizing Microsoft Outlook and efficiencies on managing email communications, contacts, calendaring, events, tasks, and notes.

9:00 am – 12:00 pm | County: $150 | Public/ Non Profit: $200

Register

ALCO Microsoft Word Overview

In this course, participants will navigate and perform common tasks in Microsoft Word such as opening, viewing, editing, saving, and printing documents, and configuring the application.

9:00 am – 4:00 pm | County: $200 | Public/ Non Profit: $250

Register

ALCO Data Vision and Decision-Making

This course combines conceptual learning with hands-on activities using Microsoft tools, ensuring participants leave with both strategic understanding and tactical skills. The course is structured around two main modules: 1. Day 1: Creating Your Data Vision – Connecting organizational goals to data needs 2. Day 2: Practical Data-Driven Decision Making – Implementing frameworks and tools for better decisions Each module includes interactive exercises, group discussions, and practical applications to reinforce learning and provide immediate value to participants.

9:00 am – 1:00 pm | County: $350 | Public/ Non Profit: $400

Register

ALCO Get Organized with Office 365 OneNote 

This is an interactive instructor-led virtual training where participants will develop elevated note-taking and organizing methods in a digital platform to ultimately enhance productivity.  Join us in this training and enhance your technical skills using this valuable cloud based tool.

9:00 am – 12:00 noon | County: $150| Public/ Non Profit: $200

Register

ALCO Optimize Productivity with Office 365 Planner 

In this Virtual Instructor-Led Training, participants will learn core functions of Microsoft Planner to optimize task management, collaboration, organization, and tracking of various projects and teams. This training will explore how to create plans, assign tasks, set deadlines, monitor progress, and more.

9:00 am – 12:00 noon | County: $150 | Public/ Non Profit: $200

Register

ALCO Essentials of Microsoft Forms

Microsoft Forms is a simple and powerful tool used to gain feedback. In this Virtual Instructor-Led Training participants
will learn how to create surveys, quizzes, and polls and explore analytics.

9:00 am – 12:00 noon | County: $150 | Public/ Non Profit: $200

Register

ALCO Collaborating with Microsoft Office 365 Teams 

This course is a virtual instructor led, interactive introduction to Microsoft® Office 365™ Teams™ in a cloud-based environment. Learn tools to enhance communication and collaboration through Microsoft® Teams.

9:00 am – 12:00 noon | County: $150| Public/ Non Profit: $200

Register

ALCO Microsoft Excel Formulas Advanced

This course is great for professionals that are looking to to go beyond Basic Formulas.  Participants will master Excel Intermediate/Advanced Formulas such
as SUMIF, Concatenate, Text to Columns, Nested If Statements, Iserror, Index, Vlookup, Match, and much more.

9:00am – 12:00pm | County: $150 | Public/ Non Profit: $200

ALCO Microsoft PowerPoint Overview

This course is a virtual instructor led, interactive overview to optimizing the PowerPoint Tool.

Learn how to create and deliver engaging PowerPoint presentations in this course.  Practice navigating and performing common tasks in PowerPoint, such as opening, viewing, editing, saving, and printing documents, and configuring the application. Participants learn to perform advanced text editing, repetitive operations efficiently using tools such as Find and Replace and Format Painter, inserting graphic objects into a document, including symbols, special characters, pictures, and SmartArt, formatting graphical objects and preparing to deliver a presentation.

9:00 am – 12:00 pm | County: $150| Public/ Non Profit: $200

Contracts Management

This course is for Alameda County staff who are new to Contract Management. Staff will receive an overview of Alameda County Contract policies, procedures and processes.
This four hour class is designed for staff with limited contract experience.
Key Objectives:
• Describe ethics in relationship to the responsibilities of County staff
• Describe the roles and responsibilities of the Client Department, Contracts
• Explain Contract Management & Procedures

8:30am – 12:30 pm | County: No Cost | Public/ Non-Profit: NA

Office Ergonomics

This training has been designed for employees who work at computers. This program will help you learn to prevent injuries and improve efficiency on and off the job, assess your own workstation, and make simple adjustments to improve your safety and comfort.

10:00am – 11:00 am | County: No Cost | Public/ Non-Profit: NA

Managing within Disability Laws & Leaves

FOR ALAMEDA COUNTY MANAGERS AND SUPERVISORS ONLY

There have been significant changes in disability related employment law over the past several years. Specifically, because more types of employee absences are protected by the recently amended Family Medical Leave Act, more employees are covered. Understanding and managing these laws and leaves is critical. This interactive workshop provides a comprehensive overview of Federal and State Disability laws and leave provisions, and related County policies and procedures. It will also provide you with a wealth of information on resources and how to manage a variety of disability leaves and provisions, including Family Medical Leave Act, California Family Rights Act, Pregnancy Disability Leave, Maternity & Child Bonding Leave, and much more

9:00 am – 12:00 pm | County: No Fee | Public/ Non Profit: N/A

ALCO Procurement Basics

The Basic Procurement course is for Alameda County staff who are new to procurement. Staff will receive an overview of Alameda County procurement policies, procedures and process.
This is a four hour class is designed for staff with limited procurement experience.
Objectives
• Describe ethics in relationship to the responsibilities of County staff
• Describe the roles and responsibilities of the Client Department, Procurement Department, and the Board of Supervisors
• Explain the Procurement Policy & Procedures
• Learn the steps of the procurement process
• Understand SLEB Subcontracting
• Access the available tools and resources used in the procurement process
• Understand Procurement Card Policy & Procedures.

8:30am – 12:30 pm | County: No Cost | Public/ Non-Profit: NA

ALCO Set up for Success: New Supervisor On-Boarding:
Action

As a first-time manager, you likely feel a mixture of excitement and apprehension about your new role. What changes should you expect? How can you build rapport and make a good first impression with your new team? And above all, how can you become an effective boss? This guide will help you transition seamlessly from employee to manager. First, you will learn about your new responsibilities and key differences between employee and manager roles. You will then explore the first steps every new manager should take, followed by some top tips to help you thrive. Finally, you will examine a few common challenges new managers face and how to overcome them. (Self-paced Course)

ALCO Strategy Manager: Competencies of Action

Module 2: Strategy Manager focuses on strategic management skills and competencies of action including the ability to vision, analyze, decide, plan, lead change and ultimately create positive impact for stakeholders, clients and customers. This interactive eLearning module uses videos, examples, and links to other resources help you make informed decisions and better manage risk. This lesson is self-paced and can be revisited numerous times, commencing from where the lessons were last paused. Estimated time for completion is about 2 hours. (Self-paced Course)

ALCO People Manager: Competencies of Collaboration

Module 1: People Manager focuses on people management skills and competencies of collaboration including effective individual and team coaching as well as motivation, inclusion and employee engagement strategies. This interactive eLearning module uses videos, examples, and links to other resources to develop your leadership skills by using a flexible, situational approach to motivating and developing others. This lesson is self-paced and can be revisited numerous times, commencing from where the lessons were last paused. Estimated time for completion is about 3 hours. (Self-paced Course)

ALCO Emotionally Intelligent Communication: Giving and Accepting Feedback:

No matter where we reside in an organization or whether we are a manager or front-line employee, everyone has to give and accept feedback as part of their professional role. Here are a few examples: A coworker is late with a promised part of a big project you are working on together. This is not the first time they have let you down. A client is angry about an exchange they had with a team member and wants to vent. A supervisor is preparing to provide a verbal and written performance evaluation & your crew wants to win a prize related to outstanding work. Your company is considering adding a new feature where clients and customers can rate the service they receive instantly. You can probably see from these examples, that feedback is a natural part of how we communicate with one another about progress and performance. Click on the first lesson below and you’re ready to begin. (Self-paced Course)

ALCO Emerging Leaders and Communication:

Ready to lead? In this program we will help you explore your interest in the practice of leadership and improve your ability to communicate with and through others to create positive organizational impact. Leaders are made not born. Anyone can improve their ability to lead by developing the right mindset, behaviors and skills. Join us to gain a better understanding of your communication potential. (Self-paced Course)

Staying Buoyant & Proactive During Times of Change

The Training & Education Center is pleased to offer Staying Buoyant & Proactive, a three-part series from Senior Trainer & Consultant, Ruth Kim.

In these sessions, Ruth provides helpful guidance on:Understanding Change, Staying Buoyant & Being Proactive During Times of Significant Change.

The current global impact of COVID-19 is establishing new norms in our professional and personal lives, which can cause stress and feelings of defeat. We are facing new challenges of epic proportions, yet here are daily tools to practice for improved self-care and empowerment. (Self-paced Course)

How & Why I-Engage: Enhancing your Success

In this two-part E-Learning series, we will discuss HOW to heighten your commitment to your work, peers, and mission from one’s individual scope. I-Engage will explore the importance of maintaining a growth mindset to enable the delivery of excellence by discovering the best version of yourself. It is through the WHY that one discovers their personal meaning and purpose in what they do. These sessions will help you to explore what engagement looks and feels like, then introduce strategies to position yourself for greater success. (Self-paced Course)

Leveraging Peer Coaching at Work

Part One of this micro-learning, will introduce you to the role of a coach and identify the benefits of peer coaching. Part Two of this micro-learning, will introduce you to the COACH model, a framework to use during your coaching session. You will also learn skills and tips for effectively implementing a coaching partnership at work. (Self-paced Course)