Alameda County Training & Education Center

The Training and Education Center staff has put together playlists on their topics of interest for you! Scroll through and see what playlists we’d recommend for you!

Take a Deep Breath and Manage Your Stress, Forging Ahead with Perseverance and Resilience, Creating Work/Life Balance, Staying Balanced in a Shifting World, Organize Your Physical and Digital Workspace, Personal Priorities and Types, Developing a Growth Mind-set, Redefining Yourself after an Organizational Change, Achieve Productivity in Your Personal Life

Communicating Effectively with Customers, The Angry Caller: What’s Your Plan, Facing Confrontation in Customer Service, Providing Effective Internal Customer Service, Providing Telephone Customer Service

Government Ethics, Promoting Respect in the Workplace for Managers, EEO and Lawful Hiring, A Manager’s Guide to Discipline and Documentation, Recognizing and Addressing Micro-behaviors in the Workplace, Understanding Unconscious Bias, Workplace Diversity, Equity, and Inclusion in Action

Being an Effective Team Member, Unleashing Personal and Team Creativity, Establishing Team Goals and Responsibilities, Leading a Cross-functional Team, Elements of a Cohesive Team, Leading Teams: Building Trust and Commitment, Leading Teams: Developing the Team and its Culture

Developing a Growth Mind-set, Becoming a Continuous Learner, Taking Action to Empower Employees, Managing Employee Development, Taking the Lead with Workplace Motivation and Engagement, Positive Atmosphere: Establishing an Engaged Workforce

Resolving Workplace Conflict, Personal Conflict Styles, Leading Teams: Dealing with Conflict, Conflict: Avoid, Confront, or Delay, Confronting Workplace Conflict, Difficult People: Strategies to Keep Everyone Working Together, Managing Conflict in Project Teams

Basic Presentation Skills: Planning a Presentation, Planning an Effective Presentation, Building Your Presentation, PowerPoint 2013: Formatting Presentations, Designing Effective PowerPoint Presentations, PowerPoint 2013: Illustrating Presentations, Basic Presentation Skills: Delivering a Presentation

Emotional Intelligence: Being Aware of the Emotions of Others, Emotional Intelligence: Building Self-Management Skills, Emotional Intelligence: Owning Your Emotions, Leveraging Emotional Intelligence, Navigating the Workplace with Emotional Intelligence, Developing Emotional Intelligence