The Training and Education Center staff has put together playlists on their topics of interest for you! Scroll through and see what playlists we’d recommend for you!
Business Coaching: Using Different Coaching Styles, Driving Change with Coaching, Coaching Techniques That Inspire Coachees to Action, Measuring and Sustaining a Coachee’s Performance
DIVERSITY & INCLUSION
Using Communication Strategies to Bridge Cultural Divides, Your Role in Workplace Diversity, Maintaining a Cohesive Multigenerational Workforce, Diversity on the Job: Diversity and You, Bridging the Diversity Gap
Being an Effective Team Member, Unleashing Personal and Team Creativity, Establishing Team Goals and Responsibilities, Leading a Cross-functional Team, Elements of a Cohesive Team, Leading Teams: Building Trust and Commitment, Leading Teams: Developing the Team and its Culture
PRESENTATION SKILLS | FROM DESIGN TO DELIVERY!
Basic Presentation Skills: Planning a Presentation, Planning an Effective Presentation, Building Your Presentation, PowerPoint 2013: Formatting Presentations, Designing Effective PowerPoint Presentations, PowerPoint 2013: Illustrating Presentations, Basic Presentation Skills: Delivering a Presentation
Communicating Effectively with Customers, The Angry Caller: What’s Your Plan, Facing Confrontation in Customer Service, Providing Effective Internal Customer Service, Providing Telephone Customer Service
Emotional Intelligence: Being Aware of the Emotions of Others, Emotional Intelligence: Building Self-Management Skills, Emotional Intelligence: Owning Your Emotions, Leveraging Emotional Intelligence, Navigating the Workplace with Emotional Intelligence, Developing Emotional Intelligence
Resolving Workplace Conflict, Personal Conflict Styles, Leading Teams: Dealing with Conflict, Conflict: Avoid, Confront, or Delay, Confronting Workplace Conflict, Difficult People: Strategies to Keep Everyone Working Together, Managing Conflict in Project Teams