Alameda County Training & Education Center

For Learners

Training and educational opportunities for Alameda County employees and organizations in the East Bay

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Featured Classes

Upcoming classes

AUGUST 2, Microsoft Office OneNote Using Office 365

create and update notes; manage lists and outlines; search; add content including voice memos, pictures, and video.

AUGUST 2, Microsoft Office OneNote Using Office 365

In this course, develop digital note-taking, note-collaboration, and note-synchronizing skills with Microsoft OneNote 2013, which will allow you to create and update notes; manage lists and outlines; search; add content including voice memos, pictures, and video; take notes in online meetings; and interact within Office 365.

9:00 am – 12:00 pm
Thursday, August 2
County: $100 | Public/ Non Profit: $125 | Private: $150

June 13 & 14, POWER BI FUNDAMENTALS FOR END USERS

Students will discover how to quickly gather, cleanse and transform data with just a few clicks.

June 13 & 14, POWER BI FUNDAMENTALS FOR END USERS

This course is designed to provide participants with a fundamental understanding of the capabilities of Power BI. Students will discover how to quickly gather, cleanse and transform data with just a few clicks. Participants will create visualizations and incorporate them into dashboards that can provide up to the minute reporting. At the end of this course, participants will have a solid understanding of the skills required to use Power BI.

9:00 am – 4:30 pm
Wednesday & Thursday, June 13 & 14
County: $515 | Public/ Non Profit: $565 | Private: $620

April 19, Basic Customer Service Skills

Providing exceptional customer service starts with understanding who your customers are and establishing a customer focus.

Basic Customer Service Skills

Customer service is crucial for all organizations. Providing exceptional customer service starts with understanding who your customers are and establishing a customer focus in how to meet their needs. This course is designed for employees at all levels who need to develop effective relationships with internal and external customers.

8:30 am – 3:30 pm
Thursday, April 19
County: No Fee | Public/ Non Profit: $200 | Private: $225

April 18, Microsoft Access 2013 Fundamentals

This course is designed for students who wish to learn the basic operations of the Microsoft Access database program.

Microsoft Access 2013 Fundamentals

This course is designed for students who wish to learn the basic operations of the Microsoft Access database program to perform their day-to-day responsibilities, and who want to use the application to be more productive in their work. It provides the fundamental knowledge and techniques needed to use more complex Access features such as maintaining databases and using programming techniques that enhance Access applications.

9:00 am – 4:30 pm
Wednesday, April 18
County: $175 | Public/ Non Profit: $200 | Private: $225